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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies Inc. is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, alongside robust online platforms at Michaels.com and Michaels.ca. Established in 1973 and headquartered in Irving, Texas, Michaels offers a wide variety of arts and crafts supplies, custom framing, and handmade goods through its subsidiaries, Artistree and MakerPlace by Michaels. As a trusted name in creativity and crafting, Michaels is committed to providing an inspirational and accessible shopping experience for guests of all ages, encouraging imagination and artistic expression within the community. Michaels values inclusion and diversity, striving to be... Show More
Job Requirements
- Ability to remain standing for long periods of time
- Ability to move throughout the store including bending, lifting, carrying, reaching, and stretching
- Ability to lift heavy boxes and use ladders safely
- Must satisfy federal, state, and local job legal requirements
- Willingness to work nights, weekends, and early mornings
- Capability to perform physical tasks in a public retail setting
- Commitment to adhere to company policies and safety standards
- Ability to engage respectfully and positively with customers and team members
Job Qualifications
- High school diploma or equivalent
- Experience in retail or customer service
- Experience working with children and organizing children's events
- Strong communication skills including written, verbal, and nonverbal
- Excellent interpersonal and organizational skills
- Creative problem-solving abilities
- Ability to handle job stress and interact positively with others
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple in-store events including children’s birthday parties and craft classes
- Engage and interact with guests of all ages to create a fun and creative environment
- Demonstrate and instruct party participants in craft projects and other activities such as face painting
- Facilitate and manage party add-ons like goody bags and balloons according to company standards
- Communicate effectively with clients and store team members regarding event details
- Complete administrative tasks including answering emails, making phone calls, and managing paperwork
- Set up, break down, and clean the store before and after events
- Assist customers in shopping, locating products, and providing fast and friendly checkout service
- Promote and enroll customers in Rewards programs and Private Label Credit Cards
- Participate in operational duties such as truck unloading, stocking, and merchandise recovery
- Support store safety and shrink programs and adhere to standard operating procedures and company policies
- Maintain cleanliness and organization in the store including restrooms and work areas
- Provide cross-trained support in Custom Framing selling and production
- Adapt event plans according to client feedback and create backup plans for emergencies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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