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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.94 - $19.70
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
equal opportunity employment
Job Description
The Michaels Companies Inc. is a prominent retail company dedicated to fueling the joy of creativity and celebration across North America. Established in 1973 and headquartered in Irving, Texas, Michaels has grown to operate over 1,300 stores across 49 states and Canada and online platforms including Michaels.com and Michaels.ca. Michaels is recognized as the leading destination for crafting supplies, framing merchandise, and all things creative. The company also owns Artistree, a manufacturer of custom and specialty framing products, further enhancing its diverse offerings in the arts and crafts retail space. Michaels is committed to fostering an inclusive environment where creativity... Show More
Job Requirements
- Be at least sixteen (16) years old
- Ability to stand for extended periods
- Ability to lift and carry heavy items
- Ability to access high shelves using ladders
- Ability to perform physical activities such as bending, reaching, and stretching
- Ability to work nights, weekends, and early mornings as required
- Willingness to adhere to company policies and compliance standards
- Commitment to respectful and positive interactions
- Ability to engage in interactive process for accommodations if needed
Job Qualifications
- Retail and/or customer service experience preferred
- Ability to provide friendly and efficient customer service
- Strong communication skills
- Ability to handle cash and execute transactions accurately
- Ability to work effectively in a team environment
- Willingness to learn and adapt to various store processes including Omni channel operations
- Basic knowledge of merchandise stocking and recovery
- Ability to follow Standard Operating Procedures (SOPs) and company policies
- Capability to maintain a positive attitude and professional demeanor
- Ability to cross-train in related functions such as Custom Framing
Job Duties
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience
- execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements
- execute Company policies and standards
- Interact with others in an accepting and respectful manner
- remain positive and respectful, even in difficult situations
- promote commitment to the organization's vision and values
- project a positive image and serve as a role model for other Team Members
- Cross trained in Custom Framing selling and production
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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