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Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is a leading retail company specializing in arts and crafts supplies, dedicated to fueling the joy of creativity and celebration across North America. Established in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores in 49 states and Canada, along with a robust online presence through Michaels.com and Michaels.ca. The company is not only a retail giant but also owns Artistree, a manufacturer of custom and specialty framing merchandise. Michaels is renowned for being the ultimate destination for creative enthusiasts and is committed to providing an inspiring shopping experience for customers of all ages.
The ... Show More
The ... Show More
Job Requirements
- High school diploma or equivalent
- Ability to remain standing for long periods
- Ability to move throughout the store
- Capability to bend, lift, carry, reach, and stretch
- Ability to lift heavy boxes and use ladders
- Strong communication skills including written and verbal
- Energetic and enthusiastic personality
- Experience working with children
- Customer service experience
- Compliance with federal, state, and local legal requirements
- Willingness to work nights, weekends, and early mornings
- Ability to uphold cleanliness and safety standards
- Ability to adapt plans and solve problems creatively
Job Qualifications
- Experience working with children and children's events
- Retail or customer service experience
- Excellent people and communication skills
- Organizational and creative problem-solving skills
- Ability to engage customers and promote store programs
- Ability to perform physical tasks related to store operations
- Prior experience in event coordination is desirable
- Ability to handle job stress and interact effectively with others
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- Engage clients of all ages to create a fun and creative environment
- Demonstrate and instruct craft projects and perform face painting
- Facilitate party add-ons according to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks such as emails, phone calls, and paperwork
- Adjust event plans based on client feedback and needs
- Ensure cleanliness and safety standards before and after events
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Promote Rewards program and credit card enrollments
- Support omnichannel processes including BOPIS and SFS
- Participate in truck unloading and merchandising
- Maintain merchandise recovery
- Support shrink and safety programs
- Adhere to SOPs and company policies
- Interact positively and respectfully with team members and customers
- Cross train in custom framing selling and production
- Participate in daily store cleanliness activities
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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