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Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
inclusive work environment
Job Description
Michaels is the leading destination for arts and crafts in North America, operating over 1,300 stores across 49 states and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels is committed to fueling creativity and celebration for its customers through a broad assortment of products for crafting, framing, floral arrangements, home décor, and more. Michaels also owns Artistree, a specialist manufacturer of custom and specialty framing merchandise. The company prioritizes exceptional customer experience, community engagement, and the wellbeing of its employees by offering comprehensive benefits and fostering an inclusive work environment. This position is a part-time role located in... Show More
Job Requirements
- Ability to remain standing for long periods
- ability to move throughout the store
- regular bending, lifting, carrying, reaching, and stretching
- lifting heavy boxes and accessing high shelves using ladders or similar equipment
- experience working with children and planning children’s events
- excellent people and communication skills
- retail and customer service experience required
- availability to work nights, weekends, and early mornings
- ability to adhere to company safety and operational standards
- U.S. federal, state, and local job compliance requirements
Job Qualifications
- Experience in event coordination especially with children’s events
- excellent communication skills including verbal, written, and nonverbal
- strong organizational and interpersonal skills
- creative problem-solving abilities
- retail and/or customer service experience
- ability to work effectively with guests of all ages
- energetic and enthusiastic personality
- capable of handling job stress constructively
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage with clients of all ages by creating a fun and creative environment
- demonstrate and instruct craft projects and perform activities such as face painting
- facilitate party add-ons like goody bags and balloons according to company standards
- communicate effectively with clients and team members regarding event details
- complete administrative tasks including answering emails and phone calls
- adjust event plans based on client feedback and develop contingency plans
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards including setup and breakdown of events
- assist customers with shopping and locating products
- provide a fast and friendly checkout experience
- promote Rewards program and Private Label Credit Card enrollments
- educate customers on Voices of Customer surveys
- assist with Omni channel processes like BOPIS and Ship From Store
- participate in truck unloading, stocking, and planogram duties
- complete merchandise recovery and maintenance
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- interact respectfully and positively with customers and team members
- cross-train in Custom Framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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