Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $25.00 - $27.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Employee Discounts
Retirement Plan
Job Description
The Country Club is a prestigious and well-established private club that offers exceptional services and exclusive experiences to its esteemed members. Known for its commitment to quality, tradition, and outstanding hospitality, the club provides a welcoming environment where members can enjoy recreational, social, and dining activities in a luxurious setting. The club prides itself on its vibrant community atmosphere, impeccable service standards, and dedication to creating memorable events that cater to a diverse range of interests and preferences. By fostering a culture of excellence and inclusivity, the Country Club stands out as a premier destination in the hospitality industry, attracting... Show More
Job Requirements
- 2+ years experience in the hospitality industry, with exposure to sales and/or operations
- Proficient in Microsoft Office Suite
- Advanced knowledge of food and beverage operations, including menus, service standards, and best practices
- Ability to anticipate member and guest needs
- Ability to speak English conversationally
- Availability to work nights, weekends, holidays as scheduled
- TIPS certification
- Professional attire
- Must be able to sit at a computer for up to 9 hours a day, use a telephone, and a desktop computer
- Must be able to bend and reach for items off shelf, carry trays, and able to lift up to 40 lbs
- Must be able to stand for 8 to 10 hours
- Use touch screen for POS system
Job Qualifications
- 2+ years experience in the hospitality industry, with exposure to sales and/or operations
- Proficient in Microsoft Office Suite
- Advanced knowledge of food and beverage operations, including menus, service standards, and best practices
- Ability to anticipate member and guest needs
- Ability to speak English conversationally
- TIPS certification
Job Duties
- Answers or returns calls/communications in a prompt, courteous, and enthusiastic manner
- Demonstrates administrative proficiency and excellent communication skills
- Receives inquiries/requests for events and follows up or follows through appropriately
- Utilizes event management software, Jonas Encore, to plan and communicate event details
- Assists in maintaining 12 months of Master Calendars
- Responsible for booking assigned annual events, club group events, and sporting functions
- Produces write-ups for Standard Weekly Events and those events directly assigned for booking
- Produces and distributes Change Sheets with any modifications or updates as necessary
- Maintains event files in an organized fashion, ensuring completeness with preliminary notes, diagrams, change sheets, Profit & Loss statement, and any other additional or relevant documents as needed
- Places orders for flowers, rentals, AV equipment, specialty linens as directed by event host, noting proper account billing of same
- Advanced knowledge of club wine, beer, cocktail, and non-alcoholic beverage offerings
- Advanced knowledge of our menus and being able to answer questions about ingredients or cooking techniques
- Oversees event and function operations as assigned
- Leads event pre-shift meetings with staff, as assigned
- Ensures smooth coordination between kitchen and front-of-house teams
- Monitors event food quality, presentation, and service standards in conjunction with the culinary and beverage teams, as assigned
- Provide outstanding guest service while maintaining impeccable attention to detail
- Additional duties/projects as assigned by management
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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