Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.92 - $18.50
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
employee discount
Job Description
The Michaels Companies Inc. is a leading retail company specializing in arts and crafts supplies, offering a wide array of products for creative endeavors, celebrations, and custom framing needs. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, alongside a robust online presence through Michaels.com and Michaels.ca. Well-known as the best place for all things creative, Michaels combines an extensive product selection with community engagement to fuel the joy of creativity and celebration. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, further enhancing its product offering... Show More
Job Requirements
- High school diploma or equivalent
- retail or customer service experience
- experience working with children and children's events
- excellent communication skills
- ability to stand for long periods
- ability to lift heavy boxes and access high shelves
- ability to move throughout the store
- ability to perform physical tasks such as bending, reaching, and stretching
- willingness to work nights, weekends, and early mornings
- ability to follow company policies and safety procedures
Job Qualifications
- High school diploma or equivalent
- experience in retail or customer service
- ability to handle job stress and interact effectively with guests and coworkers
- excellent people skills
- experience working with children's events
- good written, verbal, and nonverbal communication skills
- strong listening skills
- organizational, interpersonal, and creative problem-solving skills
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- engage clients by creating an environment of fun and creativity
- demonstrate and instruct party participants in craft projects and activities like face painting
- facilitate and implement party add-ons such as goody bags and balloons
- communicate event details with clients and store team members
- complete administrative tasks such as answering emails and making phone calls
- adjust event plans based on client feedback and needs
- create backup plans for events
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards before and after events
- assist customers in shopping and locating products
- provide fast and friendly checkout experience
- promote rewards program and credit card enrollments
- educate customers on customer experience surveys
- assist with buy online pickup in store and ship from store processes
- participate in truck unloading, stocking, and planogram processes
- complete merchandise recovery and maintenance
- perform store in stock optimization and ad set duties
- support shrink and safety programs
- adhere to standard operating procedures and company policies
- interact respectfully with others and serve as role model
- cross-trained in custom framing selling and production
- participate in daily store cleanliness
- other duties as assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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