Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies, Inc. is a leading specialty retailer in the arts and crafts sector in North America, known for its rich history dating back to 1973 and based in Irving, Texas. With over 1,300 stores across 49 states and Canada, along with a robust online platform at Michaels.com and Michaels.ca, Michaels serves as the ultimate destination for creativity and celebration. The company also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, further cementing its position as a comprehensive arts and crafts provider. Michaels' longstanding commitment to fueling the joy of creativity has made it a trusted... Show More
Job Requirements
- High school diploma or equivalent
- experience in event coordination or customer service
- ability to engage effectively with diverse age groups
- skill in multitasking and managing multiple events simultaneously
- physical ability to stand for long periods and lift heavy items
- good communication skills
- willingness to work flexible hours including nights, weekends, and early mornings
- legal right to work in the United States
Job Qualifications
- Energetic and enthusiastic personality
- excellent people skills
- experience working with children and children’s events
- strong communication skills including written, verbal, and listening abilities
- organizational skills
- interpersonal skills
- creative problem-solving skills
- retail and/or customer service experience
- ability to handle job stress and interact effectively with others
- positive and respectful demeanor
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- engage with clients of all ages by creating a fun and creative environment
- demonstrate and instruct craft projects including face painting and other activities
- facilitate party add-ons such as goody bags and balloons to company standards
- communicate event details with clients and store team members
- complete administrative tasks including answering emails and making phone calls
- adjust plans based on client feedback and create backup plans
- ensure client satisfaction and uphold store cleanliness and safety standards
- help customers shop and locate products
- provide fast and friendly checkout experience
- promote rewards program and credit card enrollments
- educate customers on voice of customer surveys
- assist with omni channel processes like buy online pickup in store and ship from store
- participate in truck unload, stocking, and planogram processes
- complete merchandise recovery and maintenance
- perform store in stock optimization and ad set duties
- support shrink and safety programs
- adhere to standard operating procedures and company policies
- interact positively and respectfully with customers and team members
- cross train in custom framing selling and production
- participate in daily store cleanliness tasks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: