Events Coordinator-2

Quincy, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Assistance

Employee Discounts

Equal opportunity employer

Job Description

The Michaels Companies Inc. is the leading creative destination in North America, specializing in arts and crafts supplies, framing, floral, home décor, and seasonal merchandise. Established in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, as well as online at Michaels.com and Michaels.ca. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a unique marketplace dedicated to handmade goods. As a staple in the crafting community, Michaels is committed to fueling the joy of creativity by providing customers with a wide range of creative... Show More

Job Requirements

High school diploma or equivalent
Previous experience in retail or customer service
Ability to work varied hours including nights, weekends, and early mornings
Ability to stand for long periods and perform physical tasks such as lifting heavy boxes and accessing high shelves
Good communication skills
Ability to interact positively and respectfully with customers and team members
Must be able to work in a fast-paced retail environment
Ability to follow Standard Operating Procedures and company policies
Willingness to maintain store cleanliness and safety standards
Ability to perform administrative duties and manage customer interactions
Must be legally authorized to work in the U.S.
Ability to handle multiple tasks and prioritize effectively

Job Qualifications

High school diploma or equivalent
Previous experience in event coordination or retail customer service
Excellent communication skills including written, verbal, and listening
Strong organizational and interpersonal skills
Creative problem-solving abilities
Energetic and enthusiastic personality
Ability to handle job stress while interacting effectively with others
Experience working with children and children’s events
Ability to engage with customers of all ages
Familiarity with retail and customer service environments
Basic computer skills for administrative tasks
Ability to multitask and manage multiple events simultaneously

Job Duties

Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
Engage with clients of all ages by creating an environment of fun and creativity
Demonstrate and instruct party participants in the completion of craft projects and activities such as face painting
Facilitate and implement party add-ons such as goody bags and balloons to company standards
Communicate event details with clients and store team members
Complete administrative tasks including answering emails, making phone calls, and paperwork
Adjust plans and events based on client feedback and needs
Create backup and emergency plans as needed
Ensure client satisfaction for scheduled events
Uphold company cleanliness and safety standards by setting up, breaking down, and cleaning before and after events
Help customers shop, locate products, and provide solutions
Provide fast and friendly checkout experience
Promote Rewards program and Private Label Credit Cards enrollments
Educate customers on Voice Of Customer survey
Assist with Buy Online Pickup in Store and Ship From Store processes
Participate in truck unloading, stocking and planogram activities
Complete merchandise recovery and maintenance
Perform Store in Stock Optimization and AD set duties
Support shrink and safety programs
Adhere to Standard Operating Procedures and company policies
Interact positively and respectfully with guests and coworkers
Cross trained in Custom Framing selling and production
Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and maintaining restroom cleanliness
Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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