Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.75 - $15.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
employee discount
Equal opportunity employer
Job Description
The Michaels Companies Inc. is the leading destination for creativity and celebration in North America, operating over 1,300 stores across 49 states and Canada. Established in 1973 and headquartered in Irving, Texas, Michaels has become synonymous with crafting, offering a vast range of supplies, materials, and services for all creative projects. Michaels also owns Artistree, a manufacturer of custom and specialty framing merchandise, further emphasizing its commitment to the creative industry. As a major retail establishment, Michaels prides itself on inspiring and enabling individuals to express themselves through various craft activities, and it continually innovates to provide top-tier experiences to... Show More
Job Requirements
- High school diploma or equivalent
- experience with event planning or coordination preferred
- retail or customer service experience required
- ability to stand for long periods
- ability to lift heavy boxes
- strong communication skills
- ability to multitask and manage multiple events
- must be able to work nights, weekends, and early mornings
- must adhere to company policies and safety standards
- must be able to perform physical tasks including bending, reaching, and stretching
Job Qualifications
- Experience working with children and children’s events
- excellent people skills
- good communication skills including written, verbal, and nonverbal communication
- strong listening skills
- organizational skills
- interpersonal skills
- creative problem-solving skills
- retail and/or customer service experience
- ability to handle job stress and interact effectively with guests and coworkers
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage with clients of all ages by creating a fun and creative environment
- demonstrate and instruct craft projects, perform face painting and other activities
- facilitate party add-ons such as goody bags and balloons to company standards
- communicate event details with clients and team members
- complete administrative tasks including answering emails, making phone calls, and paperwork
- adjust event plans based on client feedback
- create and implement backup plans for events
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards
- help customers shop and locate products
- provide fast and friendly checkout experience
- promote and enroll customers in rewards programs and credit cards
- educate customers on surveys
- assist with BOPIS and SFS processes
- participate in truck unloading, stocking, and planogram processes
- complete merchandise recovery and maintenance
- support shrink and safety programs
- adhere to company policies and procedures
- interact positively and respectfully with customers and team members
- cross-trained in custom framing selling and production
- maintain overall store cleanliness
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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