Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee wellness programs
Job Description
JW Marriott Houston by The Galleria is a distinguished luxury hotel located in Houston, Texas, renowned for its exceptional hospitality and premium guest experiences. As part of the renowned JW Marriott brand portfolio owned by Marriott International, this hotel exemplifies luxury and comfort, offering guests a mix of elegant accommodations, fine dining, and world-class amenities. Marriott International is a global leader in the hospitality industry, committed to creating welcoming environments that emphasize inclusion, diversity, and opportunities for personal and professional growth. The JW Marriott brand specifically focuses on holistic wellness, ensuring that both employees and guests experience a nurturing atmosphere... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in administrative or customer service roles preferred
- Proficiency in computer usage and office equipment
- Excellent communication and interpersonal skills
- Ability to maintain confidentiality
- Ability to adhere to company policies and standards
- Ability to perform physical tasks involving lifting or moving light objects
Job Qualifications
- High school diploma or equivalent
- Experience in administrative or customer service roles preferred
- Proficiency in computer systems and office equipment operation
- Strong written and verbal communication skills
- Ability to maintain professionalism and confidentiality
- Ability to work collaboratively within a team
- Basic physical capability to lift or move objects weighing 10 pounds or less
Job Duties
- Serve as point of contact with clients via phone and email to respond to questions and requests
- Enter and retrieve information from computer databases to update files, reservations, and respond to guest inquiries
- Operate standard office equipment aside from computers
- Draft letters, memos, and other documents using word processors, spreadsheets, databases, or presentation software
- Transmit information or documentation via computer, mail, or fax, ensuring accuracy and completeness
- Maintain confidentiality of proprietary information and protect company assets
- Greet guests according to company standards, anticipate and meet their service needs, assist persons with disabilities, and express genuine appreciation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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