Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies, Inc., headquartered in Irving, Texas, is the leading North American destination for creativity and celebration, operating over 1,300 stores across 49 states and Canada as well as online platforms. Since its founding in 1973, Michaels has offered customers a broad range of crafting supplies, custom framing options, and specialty framing merchandise under the Artistree brand. As the best place for all things creative, Michaels fosters a welcoming environment for hobbyists, professional artists, and anyone eager to unleash their artistic potential. At Michaels, the focus is on enabling creative expression and bringing joy to customers through diverse crafting... Show More
Job Requirements
- Ability to remain standing for long periods
- ability to move throughout the store
- regular bending, lifting, carrying, reaching, and stretching
- ability to lift heavy boxes and access high shelves using ladder or similar equipment
- willingness to work nights, weekends, and early mornings
- compliance with federal, state, and local job requirements
Job Qualifications
- Experience working with children and children’s events
- retail and/or customer service experience
- good communication skills including written, verbal, and listening skills
- organizational skills
- interpersonal skills
- creative problem-solving skills
- energetic and enthusiastic personality
- ability to handle job stress and interact effectively with guests and coworkers
- excellent people skills
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage with clients of all ages by creating a fun and creative environment
- demonstrate and instruct party participants in craft projects and perform face painting
- facilitate party add-ons such as goody bags and balloons according to company standards
- communicate event details with clients and store team members
- complete administrative tasks such as answering emails, making phone calls, and paperwork
- adjust event plans based on client feedback and needs
- create and implement backup or emergency plans
- ensure client satisfaction for scheduled events
- uphold company cleanliness and safety standards, including set up and cleanup
- help customers shop and locate products
- provide fast and friendly checkout experience
- engage customers on rewards program and credit card enrollments
- educate customers on Voice of Customer survey
- assist with online order processes like BOPIS and Ship From Store
- participate in truck unloading, stocking and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to SOPs and company policies
- interact respectfully with customers and team members
- cross-trained in Custom Framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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