Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is the leading destination for all things creative and artistic in North America. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, along with a strong online presence through Michaels.com and Michaels.ca. As part of The Michaels Companies, Inc., which also owns Artistree, a manufacturer of custom and specialty framing merchandise, Michaels has built an unparalleled reputation as the best place for creativity and celebration. The company is driven by its purpose to fuel the joy of creativity and celebration by offering a wide array of craft supplies, framing options,... Show More
Job Requirements
- Must have flexible schedule including weekends
- ability to stand for long periods
- ability to move throughout store
- ability to bend, lift, carry, reach, and stretch regularly
- ability to lift heavy boxes and use ladder
- must satisfy federal, state, and local legal requirements
- good communication skills
- must be able to engage guests of all ages
- ability to perform physical tasks required
- must be dependable and punctual
Job Qualifications
- Retail or customer service experience required
- experience working with children and children's events
- excellent people skills
- good communication skills including written, verbal, and nonverbal
- organizational and interpersonal skills
- creative problem-solving skills
- energetic and enthusiastic personality
- ability to handle job stress and interact effectively with others
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- engage clients by creating an environment of fun and creativity
- demonstrate and instruct participants in craft projects and activities
- facilitate party add-ons like goody bags and balloons
- communicate events with clients and store team members
- complete administrative tasks such as emails, phone calls, and paperwork
- adjust plans based on client feedback
- create backup plans for emergencies
- ensure client satisfaction
- uphold cleanliness and safety standards
- help customers shop and locate products
- provide fast and friendly checkout
- engage customers in rewards program and credit card enrollments
- educate customers on surveys
- assist with omnichannel processes like BOPIS and Ship From Store
- participate in truck unload, stocking and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to standard operating procedures and company policies
- interact respectfully and positively with others
- cross train in custom framing selling and production
- participate in daily store cleanliness activities including sweeping and dusting
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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