Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $21.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Flexible Schedule
Job Description
The Michaels Companies Inc. is a leading destination for creatives and crafters across North America, operating over 1,300 stores in 49 states and Canada, as well as online platforms Michaels.com and Michaels.ca. Established in 1973 and headquartered in Irving, Texas, Michaels is best known for providing an extensive selection of arts, crafts, framing, floral, and home décor products. The company has a rich history of inspiring creativity and celebration, embodying a culture dedicated to innovation and community involvement. Michaels also owns Artistree, a respected manufacturer specializing in custom and specialty framing merchandise. The company’s mission focuses on fueling the joy... Show More
Job Requirements
- High school diploma or equivalent
- experience in retail or customer service
- ability to remain standing for long periods
- ability to move throughout the store
- ability to perform regular bending, lifting, carrying, reaching, and stretching
- ability to lift heavy boxes and access high shelves with a ladder
- excellent communication skills
- must be able to handle job stress
- availability to work nights, weekends, and early mornings as needed
Job Qualifications
- Experience working with children and children’s events
- retail and/or customer service experience
- excellent people skills
- good communication skills including written, verbal, and nonverbal communication
- strong listening skills
- organizational skills
- interpersonal skills
- creative problem-solving skills
- energetic and enthusiastic personality
- ability to handle job stress and interact effectively with guests and coworkers
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage with clients of all ages by creating a fun and creative environment
- demonstrate and instruct party participants in craft projects and activities such as face painting
- facilitate party add-ons like goody bags and balloons to company standards
- communicate events with clients and store team members
- complete administrative tasks including emails, phone calls, and paperwork
- adjust event plans based on client feedback
- create and implement backup or emergency plans
- ensure client satisfaction
- uphold cleanliness and safety standards by setting up and breaking down events
- help customers shop and locate products
- provide fast and friendly checkout experience
- engage customers on rewards programs and credit card enrollments
- educate customers on Voice of Customer survey
- assist with Omni channel processes including BOPIS and Ship From Store
- participate in truck unload, stocking and merchandise recovery
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to company policies and SOPs
- interact respectfully and positively with customers and team members
- cross train in Custom Framing selling and production
- participate in maintaining daily store cleanliness
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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