Events Coordinator

Allentown, PA, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Assistance

Employee Discounts

inclusive work environment

Job Description

The Michaels Companies Inc. is a leading specialty retailer dedicated to the world of arts and crafts. Established in 1973 and headquartered in Irving, Texas, Michaels has grown to become North America's foremost destination for creativity and celebration. Operating over 1,300 stores across 49 states and Canada, along with a strong online presence at Michaels.com and Michaels.ca, the company has built a reputable brand synonymous with inspiring creativity and providing quality crafting supplies and experiences. Besides its retail operations, Michaels also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, further demonstrating its commitment to offering a comprehensive... Show More

Job Requirements

High school diploma or equivalent
Experience working with children and children’s events
Experience in retail and customer service
Ability to engage with customers of all ages
Strong communication skills
Ability to multitask and manage multiple events
Physical ability to stand for long periods, lift heavy objects, and move throughout the store
Flexibility to work nights, weekends, and early mornings
Ability to adhere to company policies and safety standards

Job Qualifications

Experience working with children and children’s events
Retail and/or customer service experience
Excellent people skills
Strong communication skills including written, verbal, and nonverbal communication
Good organizational skills
Creative problem-solving skills
Ability to handle job stress and interact effectively with others
Energetic and enthusiastic personality

Job Duties

Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
Engage with clients of all ages by creating an environment of fun and creativity
Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities
Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards
Communicate events with clients and store team members
Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed
Adjust plans and events based on client’s feedback and needs
Create backup or emergency plans to be executed as needed
Ensure client satisfaction for scheduled events
Uphold the company’s cleanliness and safety standards
Set up, break down, and clean before and after each event
Help customers shop, locate products, and provide them with solutions
Provide fast and friendly check out experience
Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
Educate customer on Voice of Customer (VOC) survey
Assist with Omni channel processes like Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
Participate in the truck un-load, stocking and planogram (POGs) processes
Complete merchandise recovery and maintenance
Perform Store in Stock Optimization (SISO) and AD set duties as assigned
Support shrink and safety programs
Adhere to Standard Operating Procedures (SOPs) and Company programs
Interact with others in an accepting and respectful manner
Cross trained in Custom Framing selling and production
Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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