Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies Inc., founded in 1973 and headquartered in Irving, Texas, is the leading destination for creating and celebrating across North America. Operating over 1,300 stores in 49 states and Canada as well as online at Michaels.com and Michaels.ca, Michaels has cemented its reputation as the best place for all things creative. Besides retail stores, Michaels also owns Artistree, a manufacturer of custom and specialty framing merchandise, enhancing its product offerings. Committed to fueling the joy of creativity and celebration, Michaels prioritizes the well-being of its teams by providing robust benefits for both full-time and part-time Team Members, including... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in retail or customer service
- Experience working with children’s events preferred
- Strong communication skills
- Ability to handle multiple tasks and prioritize
- Ability to stand for long periods and perform physical tasks such as lifting and bending
- Ability to work nights, weekends, and early mornings
- Ability to interact positively and respectfully with customers and team members
- Compliance with federal, state, and local employment laws
Job Qualifications
- Energetic and enthusiastic personality
- Experience working with children and children’s events
- Excellent people skills
- Good communication skills including written, verbal, and nonverbal communication as well as listening skills
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Retail and/or customer service experience
- Ability to handle job stress and interact effectively with others
- Ability to work with guests of all ages
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage with clients of all ages by fostering an environment of fun and creativity
- Demonstrate and instruct participants in craft project completion and perform activities such as face painting
- Facilitate party add-ons like goody bags and balloons according to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks including answering emails, making phone calls, and paperwork
- Adjust event plans based on client feedback and create backup plans for emergencies
- Ensure client satisfaction and uphold cleanliness and safety standards before and after events
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Promote and enroll customers in Rewards program and Private Label Credit Cards
- Educate customers on Voice of Customer (VOC) surveys
- Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) processes
- Participate in truck unloading, stocking, and planogram processes
- Complete merchandise recovery and maintain store standards
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact respectfully and positively with customers and team members
- Cross-train in Custom Framing selling and production
- Participate in daily store cleanliness activities including sweeping, vacuuming, and dusting
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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