Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.50 - $20.60
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Retirement Plan
Job Description
The Michaels Companies, Inc. is a leading arts and crafts retail chain operating over 1,300 stores across 49 states and Canada, including a strong online presence via Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has established itself as the premier destination for all things creative, fostering an environment where individuals can express themselves through art and craft. In addition to their extensive retail footprint, Michaels also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, which enhances their comprehensive offerings. Michaels is deeply committed to supporting their team members by offering a wide... Show More
Job Requirements
- High school diploma or equivalent
- experience working with children and organizing children’s events
- excellent communication skills
- ability to stand for long periods and move throughout the store
- ability to lift heavy boxes and use ladder equipment
- strong interpersonal and organizational skills
- ability to handle stress and maintain positive interactions
- US legal authorization to work
- ability to perform physical tasks required of the role
Job Qualifications
- Energetic and enthusiastic personality
- ability to handle job stress and interact effectively with others including guests of all ages and co-workers
- excellent people skills
- experience working with children and children’s events
- good communication skills including written, verbal, nonverbal and listening skills
- organizational skills
- interpersonal skills
- creative problem-solving skills
- retail or customer service experience
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- engage with clients of all ages by creating an environment of fun and creativity
- demonstrate and instruct party participants in completion of craft projects and activities including face painting
- facilitate and implement party add-ons such as goody bags and balloons to company standards
- communicate events with clients and store team members
- complete administrative tasks such as answering emails, making phone calls and completing paperwork
- adjust plans and events based on client’s feedback and needs
- create backup or emergency plans to be executed as needed
- ensure client satisfaction for scheduled events
- uphold company’s cleanliness and safety standards including set up, break down and cleaning before and after each event
- help customers shop, locate products and provide solutions
- provide fast and friendly checkout experience
- engage customers on benefits of Rewards program and complete enrollments
- educate customers on Voice of Customer survey
- assist with Omni channel processes including Buy Online Pickup in Store and Ship From Store
- participate in truck un-load, stocking and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties as assigned
- support shrink and safety programs
- adhere to Standard Operating Procedures and company compliance policies
- interact with others in an accepting and respectful manner
- cross train in custom framing selling and production
- participate in daily store cleanliness activities including sweeping, vacuuming, dusting and restroom maintenance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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