Job Overview
Employment Type
Part-time
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies Inc. is a leading specialty retailer dedicated to providing customers with the highest quality arts and crafts supplies, framing, floral, wall décor, and seasonal merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels operates more than 1,300 stores across 49 states and Canada, along with a comprehensive online presence at Michaels.com and Michaels.ca. As North America’s premier destination for creativity and celebration, Michaels aims to fuel the joy of creativity and provide an inspiring shopping experience where customers of all ages can find everything they need to realize their artistic visions and celebrate life’s special moments.
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Job Requirements
- High school diploma or equivalent
- Prior experience in event coordination or customer service
- Ability to stand for long periods
- Ability to lift heavy boxes and access high shelves
- Strong communication skills
- Ability to work flexible hours including nights, weekends, and early mornings
- Ability to interact effectively with customers and team members
- Willingness to comply with all company policies and safety standards
- Must satisfy federal, state, and local legal requirements for employment
Job Qualifications
- Experience working with children and children’s events
- Retail or customer service experience
- Excellent people skills
- Good communication skills including written, verbal, nonverbal, and listening skills
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Ability to engage clients of all ages
- Ability to multi-task and coordinate multiple events simultaneously
- Positive and respectful demeanor
Job Duties
- Plan and coordinate events including children’s birthday parties and craft classes
- Engage with clients of all ages by creating a fun and creative environment
- Demonstrate and instruct craft projects and activities such as face painting
- Facilitate party add-ons including goody bags and balloons to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks including emails, phone calls, and paperwork
- Adjust event plans based on client feedback and implement backup plans
- Ensure client satisfaction and uphold cleanliness and safety standards
- Assist customers in shopping and product location
- Provide fast and friendly checkout experience
- Promote Rewards program and Private Label Credit Card enrollments
- Educate customers on Voice of Customer survey
- Support Omni channel processes including BOPIS and Ship From Store
- Participate in truck unload, stocking, and merchandise recovery
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to company SOPs and policies
- Maintain positive and respectful interactions
- Cross-train in Custom Framing selling and production
- Participate in store cleanliness activities
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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