Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
inclusive work environment
Job Description
The Michaels Companies Inc. is a renowned leader in the arts and crafts retail industry, operating over 1,300 stores across 49 states in the U.S. and Canada. Established in 1973 and headquartered in Irving, Texas, Michaels has become the premier destination for creative individuals and families to explore, create, and celebrate their artistic passions. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, expanding its reach in the creative arts market. Michaels is unwavering in its commitment to fostering creativity and joy through its extensive product selection, in-store events, and exceptional customer service.
At Micha... Show More
At Micha... Show More
Job Requirements
- High school diploma or equivalent
- Retail or customer service experience required
- Experience working with children and children’s events
- Strong communication skills including written, verbal, and nonverbal
- Excellent people skills
- Ability to handle job stress and interact effectively
- Organizational and interpersonal skills
- Ability to work flexible hours including nights, weekends, and early mornings
- Physical ability to stand for long periods, bend, lift, carry, and use ladders
- Compliance with federal, state, and local legal job requirements
Job Qualifications
- High school diploma or equivalent
- Experience in retail and customer service
- Experience working with children and children’s events
- Excellent interpersonal and communication skills
- Strong organizational and creative problem-solving skills
- Ability to work in a fast-paced, customer-focused environment
- Ability to follow company policies and procedures
- Ability to engage clients of all ages in creative activities
- Ability to perform physical tasks such as lifting and standing for long periods
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in craft projects and activities such as face painting
- Facilitate party add-ons like goody bags and balloons to company standards
- Communicate events with clients and store team members
- Complete administrative tasks such as answering emails, making phone calls, and paperwork
- Adjust event plans based on client feedback and needs
- Create backup plans for events as needed
- Ensure client satisfaction for scheduled events
- Uphold cleanliness and safety standards before, during, and after events
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Promote Rewards program and Private Label Credit Card enrollments
- Educate customers on Voice of Customer survey
- Support Buy Online Pickup in Store and Ship From Store processes
- Participate in truck unload and stocking
- Maintain merchandise recovery and store presentation
- Support shrink and safety programs
- Follow company policies and procedures
- Interact respectfully with others and serve as a role model
- Cross train in custom framing selling and production
- Participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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