Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
The Michaels Companies Inc., headquartered in Irving, Texas, is the leading destination for creative enthusiasts and celebrators across North America. Operating over 1,300 stores in 49 states and Canada, along with a strong online presence at Michaels.com and Michaels.ca, Michaels is a top choice for customers seeking arts and crafts supplies, custom framing, and creative experiences. Established in 1973, Michaels also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise. Known for fueling the joy of creativity and celebration, Michaels provides a wide range of products and services that inspire people of all ages to create and innovate.... Show More
Job Requirements
- High school diploma or equivalent
- experience working with children and children’s events
- retail or customer service experience
- ability to stand for long periods
- ability to lift and carry heavy boxes
- good communication skills including written and verbal
- ability to work nights, weekends, and early mornings
- ability to move throughout the store and perform physical tasks
- capability to follow company policies and safety standards
Job Qualifications
- Experience working with children and children’s events
- retail or customer service experience
- excellent people skills
- good communication skills including written, verbal, nonverbal, and listening skills
- strong organizational and interpersonal skills
- creative problem-solving abilities
- ability to engage and interact positively with guests of all ages
- ability to handle job stress and maintain a positive attitude
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage with clients of all ages by creating a fun and creative environment
- demonstrate and instruct party participants in craft projects and activities like face painting
- facilitate and implement party add-ons such as goody bags and balloons
- communicate effectively with clients and store team members
- complete administrative tasks including answering emails and making phone calls
- adjust event plans based on client feedback and create backup plans
- ensure client satisfaction and uphold cleanliness and safety standards before and after events
- help customers shop and locate products
- provide fast and friendly checkout experience
- promote rewards program and credit card enrollments
- educate customers about Voice of Customer survey
- assist with omnichannel processes including BOPIS and SFS
- participate in truck unloading, stocking, and planogram processes
- maintain merchandise recovery and store cleanliness
- support shrink and safety programs
- adhere to company policies and regulatory compliance
- interact respectfully with others and promote organizational values
- cross-train in custom framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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