Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Job Description
INDY-TRADERS located in Pointe, Indiana, is part of The Michaels Companies Inc., a leading creative destination in North America. Michaels specializes in arts and crafts supplies, custom framing, and creative events, operating over 1,300 stores across the United States and Canada. Known for fueling the joy of creativity, Michaels provides a welcoming environment for craft enthusiasts and customers of all ages. The company prioritizes inclusion, equal opportunity, and accommodation for individuals with disabilities. They emphasize a supportive workplace culture, robust team member benefits, and a commitment to creative excellence.
The Store Associate role at INDY-TRADERS within Michaels involves multi-faceted responsibil... Show More
The Store Associate role at INDY-TRADERS within Michaels involves multi-faceted responsibil... Show More
Job Requirements
- Ability to remain standing for long periods
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to lift heavy boxes and use ladders or similar equipment
- Must be eligible to meet federal, state, and local legal requirements
- Ability to work nights, weekends, and early mornings
- Must be able to maintain a positive and respectful demeanor in all interactions
- Must be able to perform physical tasks associated with retail and event coordination
Job Qualifications
- Energetic and enthusiastic personality
- Experience working with children and children’s events
- Good communication skills including written, verbal, nonverbal, and listening
- Organizational, interpersonal and creative problem-solving skills
- Retail and/or customer service experience
- Ability to handle job stress and interact effectively with guests and coworkers
- Excellent people skills
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage clients of all ages by creating a fun and creative environment
- Demonstrate and instruct craft projects and perform activities such as face painting
- Facilitate party add-ons like goody bags and balloons to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks including answering emails and making phone calls
- Adjust event plans based on client feedback
- Create backup plans for events
- Ensure client satisfaction
- Uphold cleanliness and safety standards by setting up and cleaning before and after events
- Help customers shop and find products
- Provide fast and friendly checkout experiences
- Promote rewards program and credit card enrollments
- Educate customers on the Voice of Customer survey
- Assist with omni channel processes including BOPIS and Ship From Store
- Participate in unloading trucks, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact respectfully and maintain a positive image
- Cross train in custom framing selling and production
- Participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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