Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Flexible Schedule
Job Description
Michaels is a leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, with an additional online presence via Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has grown to become the go-to retail brand for arts and crafts supplies, framing merchandise, and creative experiences. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. Michaels’ purpose is to fuel the joy of creativity by providing customers with a wide assortment of creative products and offering engaging in-store... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in retail or customer service
- experience working with children and coordinating events
- excellent communication and organizational skills
- ability to handle job stress and work with diverse age groups
- physical ability to stand for long periods and perform lifting and bending
- ability to work flexible hours including nights, weekends, and early mornings
- compliance with federal, state, and local legal requirements
- willingness to adhere to company policies and safety standards
Job Qualifications
- Experience working with children and children’s events
- retail and/or customer service experience
- energetic and enthusiastic personality
- excellent people skills
- good communication skills including written, verbal, and nonverbal
- strong listening skills
- organizational and interpersonal skills
- creative problem-solving skills
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- engage clients of all ages by creating a fun and creative environment
- demonstrate and instruct craft projects and perform activities like face painting
- facilitate party add-ons such as goody bags and balloons
- communicate event details with clients and store team members
- complete administrative tasks including emails, phone calls, and paperwork
- adjust plans based on client feedback and create backup plans
- ensure client satisfaction and uphold cleanliness and safety standards
- help customers shop, locate products, and provide solutions
- provide fast and friendly checkout experience
- engage customers on Rewards program and credit card enrollments
- educate on Voice of Customer surveys
- assist with BOPIS and Ship From Store processes
- participate in truck unloading, stocking, and merchandise recovery
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to SOPs and company policies
- interact respectfully and positively with customers and coworkers
- cross train in custom framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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