Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, along with a robust online presence through Michaels.com and Michaels.ca. Established in 1973 and headquartered in Irving, Texas, Michaels has grown into much more than a retail store; it is a vibrant creative community that supports and fuels the joy of creativity. The Michaels Companies, Inc. also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated marketplace for handmade goods. Michaels prides itself on being the best place for all things creative and is... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in event coordination or retail customer service
- Ability to stand for extended periods
- Capable of lifting heavy boxes and accessing high shelves using ladders
- Strong communication and interpersonal skills
- Ability to work in a fast-paced retail environment
- Willingness to perform physical tasks including bending, lifting, carrying, reaching, and stretching
Job Qualifications
- High school diploma or equivalent
- Experience working with children and children's events
- Customer service or retail experience
- Excellent communication skills including written, verbal, and listening skills
- Strong organizational and interpersonal skills
- Ability to handle job stress and interact effectively with others
- Energetic and enthusiastic personality
- Creative problem-solving skills
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in craft projects and perform face painting
- Facilitate and implement party add-ons such as goody bags and balloons according to company standards
- Communicate events with clients and store team members
- Complete administrative tasks such as answering emails, making phone calls, and completing paperwork
- Adjust event plans based on client feedback
- Create backup or emergency plans for events
- Ensure client satisfaction
- Uphold cleanliness and safety standards before, during, and after events
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Promote and complete enrollments for rewards and credit card programs
- Educate customers on customer feedback surveys
- Assist with Buy Online Pickup in Store and Ship From Store processes
- Participate in truck unloading, stocking, and planogram processes
- Maintain merchandise recovery and store appearance
- Support shrink and safety programs
- Adhere to standard operating procedures and company policies
- Interact positively and respectfully with customers and team members
- Cross-train in custom framing selling and production
- Participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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