Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels Companies Inc is a leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, alongside a strong online presence via Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has established itself as the best place for all things creative, offering a comprehensive selection of craft supplies, custom framing services, and specialty merchandise through its subsidiaries such as Artistree and MakerPlace. Michaels is dedicated to fostering creativity and community engagement while making arts and crafts accessible to people of all ages and skill levels. The company prioritizes employee wellbeing by providing... Show More
Job Requirements
- High school diploma or equivalent
- Experience working with children and children’s events
- Proven retail or customer service experience
- Ability to stand for long periods
- Ability to lift, carry, and move merchandise including heavy boxes
- Good communication and interpersonal skills
- Ability to follow Standard Operating Procedures and company policies
- Willingness to work nights, weekends, and early mornings
- Ability to interact with guests of all ages respectfully and positively
Job Qualifications
- Experience working with children’s events
- Retail and customer service experience
- Excellent people skills
- Good communication skills including written, verbal, and listening
- Organizational and creative problem-solving skills
- Ability to handle job stress effectively
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage clients of all ages creating a fun and creative environment
- Demonstrate and instruct craft projects, perform face painting and other activities
- Facilitate and implement party add-ons such as goody bags and balloons
- Communicate event details with clients and store team members
- Complete administrative tasks including emails, phone calls, and paperwork
- Adjust event plans based on client feedback and needs
- Create backup or emergency plans for events
- Ensure client satisfaction for scheduled events
- Uphold cleanliness and safety standards
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Engage customers on Rewards program and credit card enrollments
- Educate customers on Voice of Customer survey
- Assist with omni channel processes including Buy Online Pickup in Store and Ship From Store
- Participate in truck unload, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact respectfully and positively with customers and team members
- Cross trained in custom framing selling and production
- Participate in daily store cleanliness activities such as sweeping, vacuuming, and dusting
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter