Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada along with a strong online presence at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has grown to become the best place for all things creative. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. At Michaels, the purpose is to fuel the joy of creativity by providing customers with a wide range of high-quality arts and crafts supplies, personalized framing, and an engaging in-store... Show More
Job Requirements
- Ability to remain standing for long periods of time
- ability to move throughout the store
- regular bending, lifting, carrying, reaching, and stretching
- ability to lift heavy boxes and access high shelves using ladders
- must satisfy federal, state, and local legal job requirements
- ability to handle job stress and interact effectively with others
- must have good communication skills
- retail and customer service experience required
Job Qualifications
- Experience working with children and children’s events
- retail or customer service experience
- excellent people skills
- good communication skills including written, verbal, and nonverbal
- strong organizational skills
- interpersonal skills
- creative problem-solving skills
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage with clients of all ages promoting fun and creativity
- demonstrate craft projects and perform activities such as face painting
- facilitate party add-ons like goody bags and balloons following company standards
- communicate event details with clients and store teams
- complete administrative tasks like answering emails and making phone calls
- adjust event plans based on client feedback
- create backup plans for events
- ensure client satisfaction
- uphold cleanliness and safety standards by setting up and cleaning before and after events
- help customers shop and locate products
- provide fast and friendly checkout experiences
- promote Rewards program and credit card enrollments
- educate customers on Voice of Customer survey
- assist with BOPIS and Ship From Store processes
- participate in truck unloading, stocking, and planogram processes
- complete merchandise recovery and store maintenance
- support shrink and safety programs
- adhere to standard operating procedures and company policies
- interact respectfully and positively with customers and team members
- cross-train in custom framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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