Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
The Michaels Companies, Inc. is a premier creative destination in North America, operating over 1,300 stores across 49 states and Canada, along with a robust online presence at Michaels.com and Michaels.ca. Established in 1973 and headquartered in Irving, Texas, Michaels has grown to become an industry leader in arts and crafts retail. The company also owns Artistree, a manufacturer specializing in custom and specialty framing, and MakerPlace by Michaels, an innovative marketplace dedicated to handmade goods. Michaels is renowned for providing an extensive assortment of high-quality arts and crafts supplies that ignite creativity and inspire artistic expression for individuals of... Show More
Job Requirements
- High school diploma or equivalent
- Experience working in retail or customer service
- Experience planning and coordinating events
- Ability to communicate effectively
- Ability to stand for long periods and perform physical tasks such as lifting and carrying
- Must be able to work flexible hours including nights, weekends, and early mornings
- Ability to handle job stress and maintain a positive attitude
- Must adhere to company policies and safety standards
Job Qualifications
- High school diploma or equivalent
- Experience planning and coordinating events, especially children’s birthday parties
- Excellent customer service skills
- Strong communication skills including written, verbal, and nonverbal communication
- Experience working with children and children’s events
- Organizational and problem-solving skills
- Retail and/or customer service experience
- Ability to work in a fast-paced retail environment
- Enthusiastic and energetic personality
- Ability to handle job stress and interact effectively with customers and co-workers
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in craft projects, perform face painting and other activities
- Facilitate and implement party add-ons such as goody bags and balloons to company standards
- Communicate events with clients and store team members
- Complete administrative tasks such as answering emails, making phone calls, and completing paperwork
- Adjust plans and events based on client’s feedback and needs
- Create backup or emergency plans as needed
- Ensure client satisfaction for scheduled events
- Uphold company cleanliness and safety standards by setting up, breaking down, and cleaning before and after events
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experience
- Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on Voice of Customer survey
- Assist with Buy Online Pickup in Store and Ship From Store processes
- Participate in truck unloading, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact positively and respectfully with others
- Cross-trained in Custom Framing selling and production
- Participate in daily store cleanliness activities
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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