
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Job Description
Michaels, the leading creative destination in North America, operates over 1,300 stores across 49 states and Canada, in addition to a strong online presence at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels is well-known for offering a wide range of arts and crafts supplies and custom framing services. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated marketplace for handmade goods. Michaels has established itself as the best place for all things creative, fueling the joy of creativity through a broad selection of products and... Show More
Job Requirements
- High school diploma or equivalent
- ability to remain standing for long periods
- ability to move throughout the store
- ability to bend, lift, carry, reach, and stretch regularly
- ability to lift heavy boxes and safely use ladders
- ability to work nights, weekends, and early mornings
- excellent communication skills
- ability to interact respectfully with customers and co-workers
- comply with company policies and procedures
- legal eligibility to work in the U.S.
Job Qualifications
- Experience working with children and children’s events
- retail or customer service experience
- excellent people skills
- good communication skills including written, verbal, and nonverbal
- organizational skills
- interpersonal skills
- creative problem-solving skills
- energetic and enthusiastic personality
- ability to handle job stress and interact effectively with others
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage with clients of all ages by creating an environment of fun and creativity
- demonstrate and instruct participants in craft projects and activities such as face painting
- facilitate party add-ons like goody bags and balloons to company standards
- communicate event details with clients and store team members
- complete administrative tasks including answering emails, making phone calls, and paperwork
- adjust event plans based on client feedback
- create backup or emergency plans
- set up, break down, and clean before and after each event
- help customers shop and locate products
- provide fast and friendly checkout experience
- engage customers on benefits of rewards program and credit cards
- participate in truck unload, stocking and planogram processes
- complete merchandise recovery
- support shrink and safety programs
- adhere to standard operating procedures
- interact respectfully and project positive image
- cross train in custom framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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