Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Job Description
Michaels is the leading creative destination in North America, with over 1,300 stores across 49 states and Canada as well as online at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels specializes in providing quality arts and crafts supplies, custom framing, and DIY projects to fuel the joy of creativity for customers of all ages. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Known for its commitment to creativity and community, Michaels is dedicated to offering a wide range of products and... Show More
Job Requirements
- High school diploma or equivalent
- experience working with children and children’s events
- retail or customer service experience
- good communication skills including written, verbal, and nonverbal
- organizational skills
- interpersonal skills
- ability to handle job stress and interact effectively with others
- energetic and enthusiastic personality
Job Qualifications
- High school diploma or equivalent
- retail or customer service experience
- experience working with children and children’s events
- excellent people skills
- good written, verbal, and nonverbal communication skills
- strong organizational, interpersonal, and creative problem-solving skills
- ability to handle job stress and interact effectively with others
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage clients of all ages to create a fun and creative environment
- demonstrate and instruct craft projects and activities such as face painting
- facilitate party add-ons like goody bags and balloons
- communicate events with clients and team members
- complete administrative tasks such as answering emails, making phone calls, and paperwork
- adjust event plans based on client feedback
- create and execute backup or emergency plans
- ensure client satisfaction and uphold cleanliness and safety standards
- help customers shop and locate products
- provide fast and friendly checkout experience
- promote Rewards program and credit card enrollments
- educate customers on Voice of Customer survey
- assist with Buy Online Pickup in Store and Ship From Store processes
- participate in truck unloading, stocking and planogram processes
- complete merchandise recovery and maintenance
- perform Store In Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- interact respectfully and positively with customers and team members
- cross train in Custom Framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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