Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $50,000.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
401(k) retirement plan
Employee assistance program
Commuter Benefits
Flexible Schedule
Job Description
The National Building Museum is a prestigious private non-profit institution located in Washington, DC, dedicated to inspiring curiosity about the world we design and build. Established in 1885, the Museum has a rich history of transforming the public's understanding of architecture, engineering, landscape architecture, and design. It serves as an educational hub that entertains and engages visitors of all ages, encouraging them to appreciate and advocate for a sustainable and equitable built environment. With exhibitions, programs, and events that highlight the impact of these disciplines, the Museum plays a critical role in shaping how communities interact with their environments and... Show More
Job Requirements
- Associate degree or higher
- experience with event coordination preferred
- strong interpersonal skills including written and oral communication
- skilled in Microsoft Word, Excel, SharePoint, and OneDrive
- excellent organizational skills including multitasking and time management
- meticulous attention to detail
- ability to manage and organize a high volume of inquiries
- strong customer service skills
- ability to maintain confidentiality and privacy of sensitive information
- commitment to the Museum's mission
- availability to work evenings and weekends
- Monday to Friday work schedule with flexible hours as needed
Job Qualifications
- Associate degree or higher
- experience with event coordination preferred
- strong interpersonal skills including written and oral communication
- skilled in Microsoft Word, Excel, SharePoint, and OneDrive
- excellent organizational skills including multitasking and time management
- meticulous attention to detail
- ability to manage and organize a high volume of inquiries
- strong customer service skills and enjoyment in working with people
- ability to maintain confidentiality of sensitive information
- commitment to the mission of the National Building Museum
- availability to work evenings and weekends as needed
Job Duties
- Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests
- maintain accurate and up-to-date records of leads and bookings
- maintain detailed knowledge of event spaces, limitations, and Museum operations
- prepare agreements for all booked activities and ensure timely completion
- process deposits and payments accurately according to Finance requirements
- provide guidance and support to Museum departments in planning and utilizing event and meeting space
- welcome and acknowledge all guests according to Museum standards
- coordinate arrivals, deliveries, and load-in/load-out schedules with the Director of Events
- speak with others using clear and professional language
- prepare and review written documents accurately
- answer telephones using appropriate etiquette
- develop and maintain positive working relationships with others
- support team goals and respond appropriately to concerns
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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