
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.50 - $23.60
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies Inc. is a leading creative destination operating more than 1,300 stores across 49 states in the U.S. and Canada, alongside its online platforms Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels serves as the premier marketplace for arts and crafts supplies, custom framing, and handmade goods through its subdivisions such as Artistree and MakerPlace by Michaels. With a strong commitment to fueling the joy of creativity, Michaels provides a vibrant and welcoming retail environment where customers of all ages can find inspiration, products, and tools to bring their creative projects to life. The... Show More
Job Requirements
- Ability to remain standing for long periods
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to lift heavy boxes and access high shelves using ladders
- Ability to perform physical activities required by the job
- Good communication skills
- Prior experience working with children’s events
- Reliability and availability to work nights, weekends, and early mornings
- Must satisfy federal, state, and local legal employment requirements
- Commitment to uphold cleanliness and safety standards
- Ability to engage respectfully with diverse customers and team members
Job Qualifications
- High school diploma or equivalent
- Experience planning and coordinating events
- Experience working with children and children’s events
- Strong communication skills including written, verbal, and nonverbal
- Excellent interpersonal and organizational skills
- Retail and/or customer service experience
- Ability to handle job stress and interact effectively with diverse guests
- Energetic and enthusiastic personality
- Creative problem-solving skills
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage with clients of all ages by creating a fun and creative environment
- Demonstrate and instruct craft projects and activities such as face painting
- Facilitate party add-ons including goody bags and balloons according to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks including emails, phone calls, and paperwork
- Adjust events based on client feedback and needs
- Create backup or emergency plans for events
- Ensure client satisfaction and uphold cleanliness and safety before and after events
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experiences
- Promote rewards program and credit card enrollments
- Educate customers on Voice of Customer surveys
- Assist with Buy Online Pickup in Store and Ship From Store processes
- Participate in truck unloading, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and Company policies
- Interact respectfully with customers and team members
- Cross train in Custom Framing selling and production
- Participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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