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Michaels Stores

Events Coordinator

Job Overview

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Employment Type

Part-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
reasonable accommodations

Job Description

Michaels Companies Inc. is a premier destination for all things creative, operating over 1,300 stores across 49 states and Canada, along with a robust online presence through Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels is recognized as North America's leading supplier of arts and crafts materials, custom framing, and creative lifestyle products. The company also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, and MakerPlace by Michaels, a distinctive marketplace for handmade goods. With its wide reach and diverse product offerings, Michaels inspires creativity and artistic expression among individuals of all ages... Show More

Job Requirements

  • High school diploma or equivalent
  • Retail or customer service experience
  • Experience working with children and children’s events
  • Strong communication skills
  • Ability to stand for long periods
  • Ability to lift heavy boxes and use ladders
  • Ability to perform physical tasks including bending, carrying, reaching, and stretching
  • Availability to work mid-day shifts on weekends
  • Ability to adhere to company policies and safety standards
  • Ability to interact respectfully with customers and team members

Job Qualifications

  • Retail or customer service experience
  • Experience working with children and children’s events
  • Excellent people skills
  • Good communication skills including written, verbal, and nonverbal
  • Organizational and creative problem-solving skills
  • Energetic and enthusiastic personality
  • Ability to handle job stress and interact effectively with others
  • Ability to engage customers and promote company programs

Job Duties

  • Plan and coordinate multiple events including children’s birthday parties and craft classes
  • Engage with clients of all ages by creating a fun and creative environment
  • Demonstrate and instruct participants in craft projects and activities like face painting
  • Facilitate and implement party add-ons such as goody bags and balloons
  • Communicate with clients and store team members regarding events
  • Complete administrative tasks including emails, phone calls, and paperwork
  • Adjust event plans based on client feedback and needs
  • Create backup or emergency plans as needed
  • Ensure client satisfaction for scheduled events
  • Uphold cleanliness and safety standards before, during, and after events
  • Help customers shop and locate products
  • Provide fast and friendly checkout experience
  • Engage customers on rewards programs and credit card enrollments
  • Educate customers on Voice of Customer surveys
  • Assist with Omni channel processes including Buy Online Pickup in Store and Ship From Store
  • Participate in truck unloading, stocking, and planogram processes
  • Complete merchandise recovery and maintain store standards
  • Perform Store in Stock Optimization and AD set duties
  • Support shrink and safety programs
  • Adhere to Standard Operating Procedures and company policies
  • Interact respectfully with customers and team members
  • Cross train in custom framing selling and production
  • Participate in daily store cleanliness activities including sweeping, vacuuming, and restroom maintenance

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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