Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is the leading creative destination in North America, facilitating artistic expression and creativity for hobbyists, artists, and makers of all kinds. With over 1,300 stores across 49 states and Canada, as well as an expansive online presence, Michaels has been inspiring creativity since its founding in 1973. Headquartered in Irving, Texas, the company also owns Artistree, a manufacturer of custom framing products, and MakerPlace by Michaels, a marketplace focused on handmade goods. Michaels offers a wide array of arts and crafts supplies, including materials for painting, framing, home décor, and seasonal projects, making it the premier one-stop shop for... Show More
Job Requirements
- High school diploma or equivalent
- Retail or customer service experience
- Experience working with children and children’s events
- Ability to stand for long periods
- Ability to bend, lift, carry, reach, and stretch
- Ability to lift heavy boxes and access high shelves using ladders
- Good communication skills
- Ability to maintain a positive and respectful attitude
- Ability to work nights, weekends, and early mornings
- Ability to comply with federal, state, and local legal requirements for the job
Job Qualifications
- High school diploma or equivalent
- Experience in retail or customer service
- Experience working with children and children’s events
- Excellent people skills
- Good communication skills including written, verbal, and listening abilities
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Ability to handle job stress and interact effectively with guests and co-workers
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in craft projects and activities like face painting
- Facilitate party add-ons such as goody bags and balloons to company standards
- Communicate events with clients and store team members
- Complete administrative tasks including emails, phone calls, and paperwork
- Adjust plans based on client feedback
- Ensure client satisfaction for scheduled events
- Maintain company cleanliness and safety standards before and after events
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Promote and enroll customers in Rewards and Private Label Credit Cards
- Educate customers on Voice of Customer survey
- Assist with Buy Online Pickup in Store and Ship From Store processes
- Participate in truck unloading, stocking, and planogram processes
- Execute merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company programs
- Interact positively and respectfully with customers and team members
- Cross-train in Custom Framing selling and production
- Participate in daily store cleanliness activities such as sweeping, vacuuming, dusting, and restroom maintenance
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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