Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $22.30
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal employment opportunity
Job Description
Michaels is North America’s leading arts and crafts retail chain, operating more than 1,300 stores across the United States and Canada. Since its founding in 1973 and headquartered in Irving, Texas, Michaels has earned its place as the best destination for all things creative, serving millions of customers every year. The company is renowned for supporting individual expression through a wide array of arts and crafts products, custom framing, and creative services. Alongside the core Michaels brand, it also operates Artistree—a manufacturer of custom and specialty framing merchandise—and MakerPlace by Michaels, an exclusive marketplace dedicated to handmade goods. Michaels prides... Show More
Job Requirements
- High school diploma or equivalent
- Experience in event planning or coordination preferred
- Ability to stand for long periods and move throughout the store
- Capability to lift heavy boxes and use ladders
- Good communication skills including listening
- Ability to work nights, weekends, and early mornings as required
- Must comply with federal, state, and local legal requirements for employment
Job Qualifications
- Experience working with children and children’s events
- Retail and/or customer service experience
- Excellent interpersonal and communication skills including verbal, written, and nonverbal communication
- Strong organizational and creative problem-solving skills
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with guests and coworkers
- Ability to promote company vision and values
- Cross-training in custom framing is a plus
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage with clients of all ages by creating a fun and creative environment
- Demonstrate and instruct party participants in craft projects and activities like face painting
- Facilitate party add-ons such as goody bags and balloons according to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks such as answering emails, making phone calls, and paperwork
- Adjust event plans based on client feedback and create backup plans
- Ensure client satisfaction for scheduled events
- Uphold cleanliness and safety standards by setting up, breaking down, and cleaning before and after events
- Help customers shop and locate products
- Provide fast and friendly checkout experiences
- Promote Rewards program and Private Label Credit Card enrollments
- Educate customers on Voice of Customer surveys
- Assist with Omni channel processes including Buy Online Pickup in Store and Ship From Store
- Participate in truck unloading, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to SOPs and company policies
- Interact respectfully and positively with customers and team members
- Cross-train in Custom Framing selling and production
- Participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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