
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels has established itself as the best place for all things creative. The company also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. Michaels is committed to fueling the joy of creativity by providing a wide selection of crafting supplies, framing services, and engaging events that spark creativity for customers of all ages.
At Michaels, the wellbeing of both full-time ... Show More
At Michaels, the wellbeing of both full-time ... Show More
Job Requirements
- High school diploma or equivalent
- Experience working with children and children’s events
- Excellent communication and interpersonal skills
- Ability to remain standing for long periods
- Ability to bend, lift, carry, reach, and stretch regularly
- Ability to lift heavy boxes and access high shelves using ladders
- Ability to handle job stress and interact effectively with others
- Must comply with federal, state, and local legal job requirements
- Flexible to work nights, weekends, and early mornings
- Ability to work in a public retail store setting with climate-controlled areas
- Must be able to perform essential job functions with or without reasonable accommodations
Job Qualifications
- Experience working with children and children’s events
- Excellent people skills and customer service experience
- Good communication skills including written, verbal, and listening skills
- Strong organizational and interpersonal skills
- Ability to engage effectively with guests of all ages
- Creative problem-solving skills
- Retail or customer service experience
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- Engage with clients of all ages by creating a fun and creative environment
- Demonstrate and instruct craft projects and perform activities like face painting
- Facilitate party add-ons such as goody bags and balloons to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks including answering emails and making phone calls
- Adjust event plans based on client feedback and ensure satisfaction
- Uphold cleanliness and safety standards by setting up and breaking down events
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Promote rewards programs and process enrollments
- Educate customers on Voice of Customer survey
- Assist with Buy Online Pickup in Store and Ship From Store processes
- Participate in truck unloading, stocking, and planogram duties
- Complete merchandise recovery and maintenance
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact respectfully with customers and team members
- Cross train in custom framing selling and production
- Participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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