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Michaels Stores

Events Coordinator

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer

Job Description

The Michaels Companies Inc is a leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, alongside a strong online presence at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has grown to become the best place for all things creative, catering to diverse customer needs by offering a wide variety of craft supplies, framing services, and creative experiences. In addition to the Michaels store brand, the company owns Artistree, a specialty manufacturer of custom framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. Michaels prioritizes the wellbeing... Show More

Job Requirements

  • High school diploma or equivalent
  • retail and/or customer service experience
  • experience working with children and children's events
  • ability to stand for long periods
  • ability to lift heavy boxes and use ladders
  • good communication skills
  • ability to handle stressful situations
  • must be willing to work nights, weekends, and early mornings
  • ability to move throughout the store
  • must comply with federal, state, and local legal job requirements

Job Qualifications

  • Retail and/or customer service experience
  • experience working with children and children's events
  • excellent people skills
  • good written, verbal, and nonverbal communication skills
  • organizational, interpersonal, and creative problem-solving skills
  • ability to handle job stress and interact effectively with guests and co-workers
  • energetic and enthusiastic personality

Job Duties

  • Plan and coordinate multiple events including children's birthday parties and craft classes
  • engage clients of all ages to create a fun and creative environment
  • demonstrate and instruct participants in craft projects and activities such as face painting
  • facilitate party add-ons like goody bags and balloons to company standards
  • communicate event details with clients and store team members
  • complete administrative tasks including emails, phone calls, and paperwork
  • adjust event plans based on client feedback
  • create backup or emergency plans
  • ensure client satisfaction
  • uphold cleanliness and safety standards by setting up and cleaning before and after events
  • help customers shop and locate products
  • provide fast and friendly checkout experience
  • promote Rewards program and Private Label Credit Cards
  • educate customers on Voice of Customer survey
  • assist with Buy Online Pickup in Store and Ship From Store processes
  • participate in truck unloading, stocking and planogram processes
  • complete merchandise recovery and maintenance
  • perform Store in Stock Optimization and AD set duties
  • support shrink and safety programs
  • follow Standard Operating Procedures and company policies
  • interact respectfully and positively with others
  • cross-train in custom framing selling and production
  • participate in daily store cleanliness activities

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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