Job Overview
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Job Description
Grayhawk Golf Club, located in Scottsdale, Arizona, is a premier golfing and events destination known for its exceptional service and stunning facilities. As part of the Arcis Golf family, Grayhawk Golf Club represents a commitment to delivering unparalleled experiences for members and guests alike. Arcis Golf is a respected name in the golf and hospitality industry, recognized for fostering a culture that values inclusivity, respect, and a passion for excellence. The team at Grayhawk Golf Club thrives on anticipating needs, creating meaningful connections, and elevating every experience for their community. Members of the Arcis Golf team embody a grateful spirit,... Show More
Job Requirements
- Hospitality service industry experience preferably including event coordination or management
- Excellent guest service skills
- Strong prioritization planning and organizational skills
- Ability to utilize systems and software such as POS CRM etc
- Sets high goals and continuously strives for excellence
- Available for a rotating schedule that includes early mornings evenings and occasional weekends
Job Qualifications
- Hospitality service industry experience preferably including event coordination or management
- Excellent guest service skills
- Strong prioritization planning and organizational skills
- Ability to utilize systems and software such as POS CRM etc
- Sets high goals and continuously strives for excellence
- Available for a rotating schedule that includes early mornings evenings and occasional weekends
Job Duties
- Act as liaison between club and client to ensure a successful event including obtaining billing handling on site event logistics coordinating outside vendors and enforcing the contract
- Occasionally conduct initial site tours as part of the sales process to establish event objectives preferences and budgets
- Strategically identify recommend and implement upsell opportunities throughout the planning process to grow revenue from initial contract to final actualized event
- Write BEOs for each group giving the clubs departments an overview and schedule of the event its objective details of the meeting agenda AV requirements VIPs billing arrangements and special requests
- Plan clients food and beverage events in coordination with Sales and F B including assistance with menu and wine selection decorations entertainment and audio visual
- Create and execute accurate banquet event orders that include detailed information on the agenda menu items room set up and billing arrangements
- Meet the client member upon arrival and conduct pre event review including the introduction of key staff overview of event and guest arrival details
- Communicate last minute changes in functions to club staff and ensure accurate and satisfactory follow up
- Conduct post event review with clients including the presentation of banquet checks when applicable
- Send thank you notes and critiques surveys and ensure any feedback is communicated and responded to
- Work with the Sales team to generate an accurate monthly forecast of PE revenue associated with all events
- Ensure monthly goals are attained to maximize revenue
- Manage and maintain client information and reports accurately and promptly
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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