Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Flexible Schedule
Job Description
Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, as well as online through Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels is dedicated to fueling the joy of creativity by providing customers with an extensive selection of arts and crafts supplies, custom framing, and handmade goods. The company also owns Artistree, which manufactures custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace for handmade goods. As a retail company that values creativity, community, and customer engagement, Michaels stands out as a place where makers... Show More
Job Requirements
- high school diploma or equivalent
- retail or customer service experience required
- must have experience working with children and children’s events
- excellent people skills
- good communication skills including written, verbal, nonverbal, and listening skills
- strong organizational and interpersonal skills
- ability to handle job stress and maintain positive interactions
- ability to stand for long periods and perform physical tasks such as lifting and reaching
- ability to work nights, weekends, and early mornings
- must comply with federal, state, and local legal requirements
- willingness to follow standard operating procedures and company policies
Job Qualifications
- high school diploma or equivalent
- prior experience in retail or customer service
- experience working with children and children’s events
- excellent communication skills including written, verbal, and listening
- strong organizational and interpersonal skills
- creative problem-solving abilities
- energetic and enthusiastic personality
- ability to handle job stress and interact effectively with others
- ability to remain standing for long periods and perform physical tasks
- familiarity with store operations and merchandising
- cross training in custom framing preferred
Job Duties
- plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- engage with clients of all ages by creating an environment of fun and creativity
- demonstrate and instruct party participants in the completion of craft projects and perform face painting
- facilitate and implement party add-ons such as goody bags and balloons
- communicate events with clients and store team members
- complete administrative tasks such as answering emails, making phone calls, and completing paperwork
- adjust plans and events based on client’s feedback and needs
- create backup or emergency plans as needed
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards
- help customers shop and locate products
- provide fast and friendly checkout experience
- engage customers on rewards program and private label credit cards and complete enrollments
- educate customers on voice of customer survey
- assist with omni channel processes including buy online pickup in store and ship from store
- participate in truck unload, stocking and planogram processes
- complete merchandise recovery and maintenance
- perform store in stock optimization and AD set duties
- support shrink and safety programs
- adhere to standard operating procedures and company policies
- interact with others in a positive and respectful manner
- cross trained in custom framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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