Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies Inc. is the leading creative destination in North America, operating over 1,300 stores across 49 states in the US and in Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels has established itself as the go-to destination for all things creative, offering a wide range of art supplies, custom framing, and craft materials both in-store and online. Michaels also owns Artistree, a custom and specialty framing manufacturer, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. The company is committed to fueling the joy of creativity by inspiring and equipping makers of all ages and... Show More
Job Requirements
- High school diploma or equivalent
- Experience in event planning or coordination preferred
- Ability to handle job stress and interact effectively with guests and team members
- Ability to remain standing for long periods
- Ability to lift heavy boxes and access high shelves
- Availability to work nights, weekends, and early mornings
- Strong commitment to customer service
- Ability to follow company policies and procedures
Job Qualifications
- Experience working with children and children's events
- Retail or customer service experience
- Excellent people skills
- Good communication skills including written, verbal, nonverbal, and listening
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- Engage with clients of all ages by creating a fun and creative environment
- Demonstrate and instruct participants in craft projects and activities such as face painting
- Facilitate and implement party add-ons like goody bags and balloons to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks including answering emails and making phone calls
- Adjust plans based on client feedback and create backup or emergency plans
- Help customers shop and locate products, providing helpful solutions
- Provide fast and friendly checkout experience
- Educate customers on Rewards program and Private Label Credit Cards, complete enrollments
- Assist with Omni channel processes including Buy Online Pickup in Store and Ship From Store
- Participate in truck unloading, stocking, and merchandise recovery
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs and adhere to Standard Operating Procedures
- Interact respectfully with others, promote organizational values, and serve as a role model
- Cross train in Custom Framing selling and production
- Participate in daily store cleanliness including sweeping, vacuuming, dusting, and restroom maintenance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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