Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Flexible Schedule
Job Description
The Michaels Companies Inc. is a leading creative destination in North America, dedicated to fueling the joy of creativity for millions of customers. Operating over 1,300 stores across 49 states and Canada, as well as providing an extensive online shopping experience at Michaels.com and Michaels.ca, Michaels has been a trusted name in arts and crafts since its founding in 1973. Headquartered in Irving, Texas, Michaels also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, and MakerPlace by Michaels, a unique marketplace dedicated to handmade goods. Michaels strives to be the go-to place for all things creative, supporting... Show More
Job Requirements
- High school diploma or equivalent
- ability to stand for long periods
- ability to move throughout the store
- capability to bend, lift, carry, reach, and stretch regularly
- ability to lift heavy boxes and use ladders or similar equipment
- must handle job stress effectively
- must have excellent people skills
- must have good communication skills including listening skills
- retail or customer service experience required
- must work nights, weekends, and early mornings as scheduled
- U.S. legal work authorization required
Job Qualifications
- Retail or customer service experience required
- experience working with children and children’s events preferred
- excellent people skills
- good communication skills including written, verbal, and nonverbal communication
- organizational and interpersonal skills
- creative problem-solving abilities
- ability to engage with a diverse age range of clients
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage clients of all ages by fostering a fun and creative environment
- demonstrate and instruct party participants in craft projects and activities such as face painting
- facilitate party add-ons including goody bags and balloons to company standards
- communicate effectively with clients and store team members regarding event details
- complete administrative tasks such as answering emails and making phone calls
- adjust event plans based on client feedback
- create backup plans for events as needed
- ensure client satisfaction for all scheduled events
- uphold cleanliness and safety standards, including setup and breakdown of events
- assist customers with shopping and product location
- provide fast and friendly checkout experiences
- promote and enroll customers in rewards programs and private label credit cards
- educate customers on the Voice of Customer survey
- assist with Buy Online Pickup in Store and Ship From Store processes
- participate in truck unloading, stocking, and maintaining planograms
- perform merchandise recovery and store optimization duties
- support shrink and safety programs
- adhere to standard operating procedures and company policies
- interact positively and respectfully with customers and team members
- cross-train in custom framing selling and production
- participate in daily store cleanliness tasks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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