Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $30.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
friendly work environment
Job Description
The Event Concierge & Coordinator program is a specialized service designed to exceed the expectations of meeting planners and guests at a premier hospitality establishment. This role is pivotal within the hotel's event management framework, ensuring seamless coordination and exceptional client satisfaction through proactive service and attentive customer care. The establishment is dedicated to providing an unmatched experience for all clients by maintaining impeccable standards in event execution and guest relations. This position offers an hourly wage of $30.00, emphasizing the importance of high-quality service and commitment to excellence within a dynamic, fast-paced environment.
The Event Concierge & Coordi... Show More
The Event Concierge & Coordi... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in hospitality or event coordination preferred
- ability to work flexible hours including weekends and holidays
- strong organizational skills
- attention to detail
- excellent problem-solving abilities
- ability to stand and move for extended periods
Job Qualifications
- strong customer service skills
- initiative and time management abilities
- ability to meet deadlines
- experience in event coordination or hospitality preferred
- excellent communication and interpersonal skills
- proficiency in administrative tasks and CRM software
- knowledge of hotel operations and group servicing
Job Duties
- double-check function rooms prior to event start time to ensure client satisfaction
- respond to guest requests within five minutes and resolve issues within fifteen minutes
- assist Events and Sales Managers with processing event leads and customer follow-up
- monitor customer personal and practical needs throughout the event
- manage group block servicing including rooming list coordination and reservation updates
- communicate proactively with group contacts to finalize details and troubleshoot issues
- collaborate with Front Office and Revenue Management to optimize inventory and block utilization
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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