Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $30.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
employee recognition programs
wellness programs
Job Description
The Ritz-Carlton Washington D.C. is a prestigious luxury hotel located in the heart of the nation's capital. Known for its exceptional service and elegant accommodations, The Ritz-Carlton brand is synonymous with luxury hospitality across the world. With over 100 award-winning properties globally, The Ritz-Carlton sets the standard for rare and special luxury service. This establishment prides itself on creating memorable experiences for its guests through its team of dedicated and highly skilled hospitality professionals. As part of Marriott International's portfolio of brands, The Ritz-Carlton offers a robust platform for career development and personal growth. The hotel embraces diversity and inclusion,... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- No supervisory experience
- Ability to adhere to company policies and safety protocols
- Professional personal appearance
- Ability to communicate clearly and professionally
- Physical ability to perform job duties including standing, walking, lifting up to 25 pounds
- Willingness to complete safety training and certifications
Job Qualifications
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- No supervisory experience required
- Strong interpersonal and communication skills
- Ability to maintain confidentiality and handle sensitive information
- Customer service oriented
- Ability to work collaboratively in a team environment
- Basic knowledge of banquet event procedures and hospitality industry standards
Job Duties
- Meet group coordinator/host(ess) prior to functions to ensure arrangements are agreeable
- Read and analyze banquet event orders to gather guest information and determine proper setup
- Respond to and fulfill special banquet event arrangements
- Follow up on special banquet arrangements to ensure compliance
- Adhere to company and safety policies and procedures, report accidents and unsafe conditions
- Maintain a professional appearance and confidentiality of company information
- Welcome and acknowledge guests, anticipate and address service needs
- Communicate clearly and professionally, answer telephones using appropriate etiquette
- Develop and maintain positive working relationships with team members
- Ensure adherence to quality expectations and standards
- Perform physical tasks such as standing for extended periods, moving objects up to 25 pounds, and navigating through various environments
- Perform other reasonable job duties as requested by supervisors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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