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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $17.78 - $18.66
Work Schedule
Flexible
Weekend Shifts
Benefits
Employee assistance program
401k
Paid california sick time
Job Description
Fresno's Chaffee Zoo Corporation (FCZC) is a renowned zoological establishment dedicated to wildlife conservation, education, and providing enriching experiences to the community. Located in Fresno, California, the Zoo is committed to fostering meaningful connections between people and wildlife through engaging exhibits, educational programs, and special events. FCZC serves as a community hub that supports environmental stewardship and promotes awareness about preserving biodiversity. The Zoo hosts a variety of events including group gatherings, birthday celebrations, community outreach programs, and seasonal exhibitions that not only entertain but also inform guests of all ages about the importance of conservation and education. With a... Show More
Job Requirements
- High school diploma or GED
- minimum one year of administrative customer service or event experience
- minimum one year of experience using Microsoft Office suite
- California driver's license
- valid vehicle insurance
- enrolled in the CA Employer Pull Notice program
- successful completion of the FCZ Drivers Training Program
Job Qualifications
- High school diploma or GED
- associates or bachelor's degree in Recreation Administration preferred
- minimum one year of administrative customer service or event experience
- minimum one year of experience using Microsoft Office suite
- California driver's license
- valid vehicle insurance
- enrolled in the CA Employer Pull Notice program
- successful completion of the FCZ Drivers Training Program
Job Duties
- Provides consistent professional guest service during all events
- communicates effectively with clients vendors and Zoo guests
- addresses questions or concerns promptly to support a positive event experience
- organizes and prioritizes multiple tasks and projects to meet deadlines
- proactively identifies challenges and implements solutions
- performs assigned duties efficiently in a fast-paced dynamic environment
- conducts online research and tracks inventory on a spreadsheet as needed
- purchases equipment and supplies online as directed
- supports administrative tasks including creating event bookings memos printing tickets expense coding tracking inventory and supplies
- conducts site tours for clients and vendors
- assists with installation and facilitation of seasonal exhibitions on and off site as needed
- assists with guest services including checking in guests for after-hours group events and monitoring volunteers
- assists with various reports including budgets event attendance expenses and profit and loss reports
- monitors event progression tracks guest experience responds to complaints or issues and reports security medical or operational concerns to management
- occasionally processes client payments maintains accurate records and communicates extra charges to the Event Sales Representative
- fills in for Event Coordinators Birthday Party Attendant and Events Set-Up as needed
- plans coordinates and executes various events including Member Perks Animal Days Community Events with minimal oversight
- occasionally leads event set up and break down including tables chairs lighting and other equipment needs
- communicates and works cooperatively with management and fellow employees before during and after an event
- assists coordinators with vendor communication logistics and supervision before and during events
- participates in safety equipment software training and certifications
- executes assigned tasks according to timelines and procedures verifies accuracy of materials and setup completes tasks efficiently to ensure smooth event operations
- follows instruction and completes assigned tasks with minimal oversight
- utilizes proper lifting techniques requests assistance when required and adheres to all safety guidelines
- safely operates a vehicle for business purposes including going to and from FCZC facilities and offsite
- performs additional responsibilities as assigned to support team and organizational goals
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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