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Perkins Coie

Events and Tickets Operations Manager

Everett, WA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $55,200.00 - $80,200.00
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
Personal medical leave
Paid holidays

Job Description

Perkins Coie LLP is a renowned international law firm known for its commitment to client service, innovation, and fostering an inclusive workplace environment. With a strong presence in multiple locations, Perkins Coie has earned its reputation by delivering exceptional legal counsel across various industries and maintaining a culture rooted in collaboration, respect, and community engagement. The firm values diversity and inclusion and strives to build a community where every employee is empowered to thrive and provide value through their work.

The Events and Ticket Operations Manager position at Perkins Coie’s Seattle office plays a critical role in reinforcing the firm’... Show More

Job Requirements

  • Bachelor's degree
  • minimum of five years of progressively responsible experience in meeting and event planning
  • experience managing corporate ticket programs
  • ability to manage multiple priorities under tight deadlines
  • strong communication and interpersonal skills
  • proficiency in Microsoft Office and event management software
  • flexibility to work evenings, early mornings, weekends, and travel as needed
  • ability to maintain confidentiality and professionalism
  • physical ability to lift or move materials up to 40 pounds
  • willingness to work a hybrid schedule with regular in-office presence

Job Qualifications

  • Bachelor's degree
  • minimum of five years of progressively responsible experience in meeting and event planning, including project management and corporate ticket administration
  • certified meeting professional (CMP) or other industry certification preferred
  • exceptional customer service, communication, and interpersonal skills
  • strong organizational and project management abilities
  • calm and adaptable under pressure
  • keen attention to detail and commitment to excellence
  • demonstrated leadership and ability to guide team members and collaborators
  • strong negotiation and fiscal management skills
  • proficiency with Microsoft Office (Outlook, Word, Excel) and event management tools such as Salesforce, Concep, or Cvent
  • knowledge of hospitality, travel, and event industry standards and terminology
  • creativity, professionalism, and ability to represent the firm with polish and discretion
  • experience using artificial intelligence technologies to enhance productivity, streamline workflows, or support decision-making preferred

Job Duties

  • Lead the strategic planning, logistics, and evaluation of office meetings and events, ensuring alignment with business goals and measurement of return on investment (ROI)
  • oversee all aspects of event project management, including defining roles and responsibilities, establishing timelines, managing budgets, and conducting post-event evaluations
  • coordinate comprehensive event logistics such as venue selection, catering, transportation, audiovisual requirements, entertainment, signage, shipping, and promotional materials
  • research venues and vendors and negotiate contracts to secure favorable terms and value for the firm
  • develop event themes, timelines, budgets, and creative elements to enhance participant engagement
  • manage invitations, RSVPs, and attendee tracking using Concep, CRM, and other registration platforms
  • capture and analyze ROI data and manage budget versus actual spend reporting
  • process expense reports accurately and in a timely manner
  • administer event ticket distribution and tracking
  • collaborate with Seattle office committees, including Diversity, Inclusion & Opportunity, Community Service, and Happiness committees, to assist with related events and initiatives
  • build and maintain strong relationships with vendors and external partners, ensuring high-quality service and cost efficiency
  • provide onsite event support as needed, including evening and weekend hours as well as travel when required
  • serve as the primary liaison with the firm's corporate ticket management vendor, ensuring timely communication and smooth coordination of ticket allocations and usage
  • collaborate with firm and office leadership to identify ticket purchase opportunities that align with client development strategies and manage ticket purchases on behalf of the firm
  • oversee the firm's sports and concert ticket inventory, including tracking availability, requests, and usage for client development purposes
  • ensure compliance with firm policies and client entertainment guidelines when distributing or assigning event tickets
  • monitor ticket management account activity, reconcile invoices, and track spending to ensure accurate reporting and budget alignment
  • provide regular reporting and analysis on ticket usage, event attendance, and ROI for client development initiatives
  • identify opportunities to enhance the effectiveness of the ticket management program, including streamlining processes and improving visibility for stakeholders
  • maintain a professional demeanor and presentation as a representative of the firm
  • partner with colleagues across firm departments and offices to support large-scale firm events, tradeshows, and meetings
  • maintain consistent in-office presence and adhere to firm attendance expectations
  • perform other duties as assigned
  • demonstrate strong collaboration and coordination skills within a high-functioning team environment, fostering alignment and engagement across committee-led initiatives

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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