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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $46,700.00 - $67,800.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities
team environment
Job Description
Five Star Parks & Attractions is the largest privately owned operator of family entertainment centers in the United States, boasting a portfolio of 28 high-energy destinations across 13 states. Headquartered in Charlotte, North Carolina, the company has experienced rapid growth since 2019, expanding from just three locations to a nationwide presence with award-winning venues such as Scene75, The Track Family Fun Parks, Malibu Jack's, Fun Land, Celebration Station, and Craig's Cruisers. Known for its commitment to innovation, guest experience, and operational excellence in the amusement and hospitality sector, Five Star Parks & Attractions is recognized on the 2024 Inc. 5000... Show More
Job Requirements
- Must be at least 21 years of age
- must have a high school diploma or GED or equivalent combination of relevant education and experience
- must have at least one year of management or supervisory experience
- experience in events and parties management is required
- must be able to work weekends and holidays
- must be able to work up to 45 hours per week available every weekend
- able to stand for long periods of time
- able to lift 39lbs unaided
- valid driver's license required
- authorized to work in the United States
Job Qualifications
- Proven experience in operations management and event coordination preferably in family entertainment or hospitality industry
- strong leadership skills with ability to motivate and inspire diverse team
- excellent communication and interpersonal skills with customer-centric approach
- strong organizational skills and attention to detail with ability to manage multiple tasks and prioritize effectively
- knowledge of safety protocols and best practices in entertainment or event setting
- flexibility to work evenings weekends and holidays as needed
Job Duties
- Oversee all logistical aspects of events including space setup, catering, and entertainment ensuring flawless execution and high customer satisfaction
- manage incoming birthday party requests via phone and website bookings
- supervise execution and guest experience of birthdays company events and other functions
- plan party area execution schedule hosts and contact party clients to discuss event details
- handle administrative tasks such as inventory control and managing reports related to upcoming events
- supervise and support host staff with cleaning party areas delivering food setting up banquet spaces and day of event duties
- serve as main point of contact for special projects and emergency situations addressing guest inquiries and issues related to events
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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