Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $18.25 - $24.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
Career development opportunities
Job Description
Kessler Hospitality is a distinguished portfolio of artistically inspired boutique hotels known for their unique design, luxurious accommodations, enriching ambiance, and intuitive service. With properties spanning across Alabama, Colorado, Georgia, Florida, North Carolina, and South Carolina, each hotel is carefully curated to reflect exquisite art, music, and cultural influences that are deliberately approachable to guests. The hotels encompass redefined Bohemian luxury, ranging from cutting-edge downtown icons to premier luxury lodges, offering a wide variety of guest experiences. Kessler Hospitality was notably the founding member of the Marriott Autograph Collection, launching with seven uniquely branded hotels that emphasize bold, original style... Show More
Job Requirements
- High school diploma or equivalent
- 2 to 3 years of progressive experience in a hotel or related field preferred
- college course work in related field helpful
- computer knowledge and skills required
- flexible and long hours sometimes required
- ability to exert up to 20 pounds of force occasionally and up to 10 pounds frequently
- maintain a warm and friendly demeanor at all times
- effective communication skills verbally and written with all levels of employees and guests
- effective listening and problem-solving abilities
- ability to multitask and prioritize departmental functions to meet deadlines
- attend all required hotel meetings and trainings
- maintain regular attendance per scheduling needs
- maintain high standards of personal appearance and grooming including wearing proper uniform and nametag
- comply with hotel standards and regulations
- maximize productivity and identify problem areas
- ability to handle problems effectively
- ability to understand and apply complex information from various sources
- willingness to cross-train in other hotel related areas
- maintain confidentiality of information
- show initiative including anticipating guest or operational needs
- perform other duties as requested by management
Job Qualifications
- High school diploma or equivalent
- 2 to 3 years of progressive experience in a hotel or related field preferred
- college course work in related field helpful
- computer knowledge and skills required
- effective verbal and written communication skills
- ability to multitask and prioritize
- attentive, friendly, courteous and service oriented demeanor
- ability to maintain confidentiality
- ability to show initiative
- willingness to be cross-trained in other hotel related areas
Job Duties
- Greet and welcome all guests in accordance with Highgate Hotel standards
- answer guest inquiries about hotel and conference center services, facilities and hours of operation in a timely manner
- answer telephone and email messages and respond accordingly
- maintain and stay abreast of the latest computer programs and innovations as applicable
- open and distribute mail
- filing of all pertinent correspondence in a timely manner
- type all correspondence pertaining to department
- maintain adequate inventory of office supplies
- responsible for the smooth operation of the office
- type and distribute meeting minutes
- maintain trace file as needed
- prepare banquet event orders (BEOs) as per client needs (catering only)
- assist with daily operations of the Business Center as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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