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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $16.90 - $19.70
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
employee discount
Dental Insurance
Health Insurance
Tuition Reimbursement
Paid Time Off
Vision Insurance
Job Description
The Michaels Companies Inc. is the premier destination for arts, crafts, framing, floral, wall décor, and seasonal merchandise in North America. Established in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states in the U.S. and Canada, complemented by a strong online presence through Michaels.com and Michaels.ca. As the industry leader, Michaels is dedicated to inspiring creativity and celebrations in households and communities. Additionally, the company owns Artistree, a specialized manufacturer offering custom and specialty framing merchandise, further enhancing Michaels' commitment to comprehensive creative services. Michaels is recognized for fostering an inclusive and collaborative environment... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in event coordination or related customer service roles
- ability to stand for long periods
- capability to lift heavy boxes and use ladders
- effective communication skills
- ability to interact positively with diverse customers and team members
- flexibility to work nights, weekends, and early mornings
- compliance with all federal, state, and local legal job requirements
Job Qualifications
- Experience working with children’s events
- excellent people skills
- strong written, verbal and nonverbal communication skills
- good listening skills
- organizational and interpersonal skills
- creative problem-solving abilities
- retail and customer service experience
- ability to handle job stress effectively
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage with clients of all ages by creating a fun and creative environment
- demonstrate and instruct participants in craft projects and activities like face painting
- facilitate party add-ons such as goody bags and balloons to company standards
- communicate event details effectively with clients and store team members
- complete administrative tasks including responding to emails, phone calls, and paperwork
- adjust event plans based on client feedback and needs
- create and implement backup or emergency plans for events
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards before and after events
- assist customers with product location and provide shopping solutions
- provide fast and friendly checkout experience
- promote and enroll customers in Rewards program and Private Label Credit Cards
- educate customers on Voice of Customer surveys
- assist with Omni channel processes including Buy Online Pickup in Store and Ship From Store
- participate in truck unload, stocking, and planogram processes
- maintain merchandise recovery and perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- interact respectfully and positively with customers and team members
- cross-train in Custom Framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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