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Event Technician, Audio Visual (Full-Time) - Hilton St. Petersburg Bayfront
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $15.64 - $20.33
Work Schedule
On-call
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
overtime pay
Employee Discounts
Career development opportunities
Job Description
Encore is a globally recognized leader in event technology and staging solutions, specializing in providing high-quality audiovisual services to hospitality venues such as hotels, convention centers, and large event spaces. With a commitment to innovation and customer satisfaction, Encore supports a wide range of events from corporate meetings and conferences to entertainment and social gatherings. Known for its cutting-edge technology and skilled professional teams, Encore has established itself as a premier provider in the event support industry, fostering a culture of inclusivity, professionalism, and continuous learning. The company offers a dynamic and fast-paced work environment where team members are empowered... Show More
Job Requirements
- High school diploma
- Completion of required training and certifications within one year if external applicant
- Minimum 1 year customer service or hospitality experience preferred
- Minimum 1 year audiovisual experience preferred
- Valid driver's license if required
- Ability to lift 50 pounds
- Meet physical demands of the role including standing, walking, stooping, crawling, kneeling, bending, reaching, grasping
- Availability for irregular hours, including evenings, weekends, holidays, and on-call status
Job Qualifications
- High school diploma required
- Associate's degree preferred
- Completion of Encore's Global Learning Training Program or equivalent certifications
- Minimum of 1 year customer service or hospitality experience preferred
- 1 year audiovisual experience or equivalent in educational environment preferred
- Valid driver's license if operating company vehicles
- Ability to lift 50 pounds
- Strong communication skills
- Technical proficiency with audiovisual equipment and software
Job Duties
- Ensure accurate and timely setup, operation, and breakdown of audiovisual equipment
- Strive to exceed customer expectations and maintain positive client relationships
- Meet with guests on site to verify equipment functionality and satisfaction
- Monitor events and provide ongoing customer support
- Troubleshoot and resolve equipment and software issues
- Follow company procedures and complete systems entries accurately
- Collaborate with staff and vendors to manage equipment logistics and invoice finalization
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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