
Event Technical Specialist, (Lighting), Audio Visual- Phoenix
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $24.30 - $29.77
Work Schedule
On-call
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Plan
Career development programs
Employee assistance program
Job Description
Encore is a leading provider of live event experiences, specializing in the integration of audiovisual technology within hospitality environments such as hotels and convention centers. With a commitment to delivering world-class service and innovative solutions, Encore supports a wide range of events from small meetings to large-scale productions, ensuring every client’s vision is realized with precision and professionalism. The company is known for its dedication to fostering a welcoming and inclusive culture, promoting diversity, and offering employees comprehensive benefits and development opportunities.
The role of Technical Specialist at Encore is a critical position responsible for the technical setup and... Show More
The role of Technical Specialist at Encore is a critical position responsible for the technical setup and... Show More
Job Requirements
- Bachelor’s degree preferred
- 3+ years of event technology experience specializing in audio, lighting, projection, or video
- 3-4 years of customer service or hospitality experience preferred
- Completion of required training and certifications within 60 days of start date
- Ability to interact professionally and effectively with diverse workforce and senior management
- Strong interpersonal and communication skills
- Valid driver’s license for positions that may operate company vehicles
- Ability to lift 50 lbs
Job Qualifications
- Bachelor’s degree preferred
- 3+ years of event technology experience with specialty in audio, lighting, projection, or video required
- 3-4 years of customer service or hospitality experience preferred
- Ability to interact professionally and effectively with diverse workforce and senior level management
- Strong customer, client and coworker interface experience and abilities
- Valid driver’s license required for positions operating company vehicles
- Must be able to lift 50 lbs
Job Duties
- Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment
- Troubleshoots technical issues and resolves problems quickly
- Complies with all company security and safety measures
- Ensures equipment is secure from theft and damage when in use
- Provides excellent service and strives to exceed the expectations and needs of internal and external customers
- Maintains a positive relationship with all clients through effective communication
- Collaborates with internal team on event solutions pre-event and during event
- Creates an atmosphere that fosters development of technical and leadership skills in employees
- Provides mentorship and coaching to technical, sales and operations team members
- Performs advanced work pre, during, and post event with operations team members
- Supervises and directs other technicians during an event
- Assists team with proper security, storage, inventory, transportation, and maintenance of equipment
- Performs inventory and forecasting of equipment needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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