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Encore Global

Event Technical Specialist, (Lighting), Audio Visual- Phoenix

Chandler, AZ, USA|Travel, Onsite

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $24.30 - $29.77
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Work Schedule

On-call
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Plan
Career development programs
Employee assistance program

Job Description

Encore is a leading provider of live event experiences, specializing in the integration of audiovisual technology within hospitality environments such as hotels and convention centers. With a commitment to delivering world-class service and innovative solutions, Encore supports a wide range of events from small meetings to large-scale productions, ensuring every client’s vision is realized with precision and professionalism. The company is known for its dedication to fostering a welcoming and inclusive culture, promoting diversity, and offering employees comprehensive benefits and development opportunities.

The role of Technical Specialist at Encore is a critical position responsible for the technical setup and... Show More

Job Requirements

  • Bachelor’s degree preferred
  • 3+ years of event technology experience specializing in audio, lighting, projection, or video
  • 3-4 years of customer service or hospitality experience preferred
  • Completion of required training and certifications within 60 days of start date
  • Ability to interact professionally and effectively with diverse workforce and senior management
  • Strong interpersonal and communication skills
  • Valid driver’s license for positions that may operate company vehicles
  • Ability to lift 50 lbs

Job Qualifications

  • Bachelor’s degree preferred
  • 3+ years of event technology experience with specialty in audio, lighting, projection, or video required
  • 3-4 years of customer service or hospitality experience preferred
  • Ability to interact professionally and effectively with diverse workforce and senior level management
  • Strong customer, client and coworker interface experience and abilities
  • Valid driver’s license required for positions operating company vehicles
  • Must be able to lift 50 lbs

Job Duties

  • Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment
  • Troubleshoots technical issues and resolves problems quickly
  • Complies with all company security and safety measures
  • Ensures equipment is secure from theft and damage when in use
  • Provides excellent service and strives to exceed the expectations and needs of internal and external customers
  • Maintains a positive relationship with all clients through effective communication
  • Collaborates with internal team on event solutions pre-event and during event
  • Creates an atmosphere that fosters development of technical and leadership skills in employees
  • Provides mentorship and coaching to technical, sales and operations team members
  • Performs advanced work pre, during, and post event with operations team members
  • Supervises and directs other technicians during an event
  • Assists team with proper security, storage, inventory, transportation, and maintenance of equipment
  • Performs inventory and forecasting of equipment needs

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.