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Job Overview
Employment Type
Full-time
Hourly
Compensation
Salary
Exact $57,600.00
Work Schedule
Flexible
Benefits
Top pay
flexible schedules
Personal medical coverage
Family medical coverage
dental coverage
vision coverage
$1200 company paid health savings account
Vacation Time
Sick Time
401k retirement program with up to 8% company match
Job Description
Andretti Indoor Karting & Games (AIKG) is a rapidly expanding family entertainment company known for its thrilling high-speed, high-tech indoor Karting experiences on multilevel tracks. With nine exciting locations, AIKG also offers multiplayer immersive Virtual Reality Simulators, engaging arcades, and sophisticated event spaces complemented by restaurants serving scratch cocktails and gourmet culinary creations. The company prides itself on creating a dynamic environment for families and enthusiasts seeking both excitement and quality entertainment. AIKG is committed to maintaining a culture that values innovation, safety, and guest satisfaction, making it a leader in the family entertainment sector.
The Operations Supervisor... Show More
The Operations Supervisor... Show More
Job Requirements
- 6 months or more of Andretti brand and culture exposure a plus
- Current trainer or team lead a plus
- Proven leadership and team skills
- Ability to motivate and manage all levels of staff
- Strong written, verbal and organizational skills
- Ability to work with minimal supervision and make independent decisions and judgement in keeping with the level of the position
- Ability to lift up to 50 lbs
- Maintain all safety procedures
- Open and full availability
- Willingness to work a flexible schedule including holidays, nights and weekends
- Sensitivity to confidentiality
- Use of discretion regarding personal and confidential employee matters
- Gregarious, upbeat and outgoing personality
Job Qualifications
- Guest service and leadership experience is preferred
- 6 months or more of Andretti brand and culture exposure a plus
- Current trainer or team lead a plus
- Proven leadership and team skills
- Ability to motivate and manage all levels of staff
- Strong written, verbal and organizational skills
- Ability to work with minimal supervision and make independent decisions and judgement in keeping with the level of the position
- Ability to lift up to 50 lbs
- Maintain all safety procedures
- Open and full availability
- Willingness to work a flexible schedule including holidays, nights and weekends
- Sensitivity to confidentiality
- Use of discretion regarding personal and confidential employee matters
- Gregarious, upbeat and outgoing personality
Job Duties
- Manage daily operations: staffing, scheduling, labor, repair and maintenance, cleanliness, organization, service timing and quality of products
- Accountable to maximize daily sales and effectively manage costs, labor and cash control
- Maintain opening, running and closing duties for department
- Manage organization and cleanliness of departmental areas
- Responsible to take proactive approach to guest relations, including time spent on floor interacting with guests, table visits
- Ensures the highest level of quality and standards of service
- Responsible for all aspects of guest relations and the quality of experience delivered to the guest, i.e. product, timing, service, entertainment, excitement
- Empowers staff to deliver exceptional legendary service
- Executes any special events with leader on duty
- Responsible to provide management with direct and honest feedback of staff regarding performance
- Assist with staff training and employee relations
- Assures that staff morale is maintained at a high level
- Takes an active part in the recruitment and retention of staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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