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Utah Valley University

Event Staff Lead

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $16.95 - $19.94
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule

Job Description

Utah Valley University (UVU) is a public university located in Orem, Utah, known for its commitment to providing high-quality education and fostering community engagement. UVU serves a diverse student body and is dedicated to creating an inclusive and welcoming environment on campus. The university hosts a variety of events at multiple venues, including the UCCU Center, which is a prominent facility used for concerts, sports, and other community gatherings. UVU values ensuring that all guests attending events have safe, enjoyable, and well-organized experiences, reflecting the university's mission to enhance campus life and community involvement.

The role of Lead Even... Show More

Job Requirements

  • A high school diploma or equivalent
  • Ability to read small print
  • Ability to climb steps repeatedly
  • Ability to descend and ascend ramps and inclines and declines
  • Ability to stand for long periods of time
  • Ability to work in fast-paced, busy environments with noise and low lighting
  • Ability to bend, stretch, reach and kneel without restriction
  • Ability to stay calm during emergencies and confrontational situations

Job Qualifications

  • A high school diploma from a standard high school or the equivalent
  • Knowledge of suspicious activity and behaviors
  • Knowledge of where to find help with ticketing issues, an unruly guest, a medical emergency etc.
  • Skills in effectively dealing with a wide variety of personalities and situations requiring diplomacy, tact, friendliness, poise and firmness
  • Fantastic communication and social skills, including the ability to listen and deescalate tense situations
  • Ability to read small print
  • Ability to climb steps repeatedly
  • Ability to descend/ascend ramps and inclines/declines
  • Ability to stand for long periods of time
  • Ability to work in a fast-paced, busy environment with environmental conditions such as noise, dark/dim/absence of lighting etc.
  • Ability to bend, stretch, reach and kneel without restriction
  • Ability to stay calm in an emergency or confrontational situation
  • Ability to present a professional, polished appearance

Job Duties

  • Provide excellent customer service to include greeting patrons, scanning tickets, distribute programs and other materials, and tend to guests' comfort and assisting them with any questions or problems
  • Monitor the activity and behaviors of all guests to ensure the safety
  • Enforce event rules and relevant health and safety regulations
  • Ensure that the lobby and public areas are neat and organized
  • Assist patrons in following all emergency protocols and guiding audience members to the exits in an orderly manner
  • Take the lead in overseeing location of ushers and positions located around the building to keep guests safe and secure, giving breaks, assist organizers with details pertaining to the event
  • Perform other duties as assigned

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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