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Job Overview
Employment Type
Temporary
Part-time
Compensation
Hourly
Range $13.75 - $18.50
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible schedule
Job Description
ASM Global is a leading venue management company responsible for managing a diverse portfolio of facilities including the El Paso Convention and Performing Arts Center, the El Paso Convention and Visitors Bureau, Union Plaza Transit Terminal, Glory Road Transfer Center, Plaza Theatre, McKelligon Canyon Amphitheatre, and McKelligon Canyon Pavilion. Known for its commitment to providing exceptional audience experiences, ASM Global operates these venues with a focus on efficient management, customer service, safety, and the overall enhancement of event operations. The company is dedicated to maintaining high standards across all managed properties and strives to create memorable and seamless event experiences... Show More
Job Requirements
- High school diploma or equivalent preferred
- at least one year of customer service experience preferred
- ability to communicate effectively both orally and in writing
- strong customer service skills
- ability to stand, sit, and walk for extended periods
- valid driver’s license
- reliable transportation
- ability to maintain professional demeanor in high-pressure situations
- willingness to work irregular hours
- ability to follow oral and written instructions
- ability to assist patrons with special needs
- physical ability for step climbing, walking, and sometimes running
- ability to work in indoor and outdoor environments
- ability to respond to emergencies
- ability to work as a team player
Job Qualifications
- High school diploma or equivalent preferred
- one year customer service experience preferred
- strong verbal and interpersonal skills
- ability to communicate effectively in oral and written form
- ability to maintain effective working relationships with clients, patrons, employees, and exhibitors
- flexibility to adjust to situations as they occur
- customer service skills
- ability to properly use and understand scheduling applications
- basic math skills for money handling
- ability to stand, sit, and walk for extended periods
- valid driver’s license and reliable transportation
Job Duties
- Provide customer service
- adhere to ASM Global procedures and policies
- assist and direct patrons to appropriate destinations
- serve as ticket taker and usher distributing programs and escorting patrons
- assist with last minute pre-event needs such as set-up and decorating
- provide special accommodations for handicapped patrons, senior citizens, students and groups
- ensure safety of patrons, staff, vendors, and participants
- sell merchandise when requested
- assist in controlling unusual circumstances during emergencies
- assist with crowd control
- handle disturbances or problems during events
- report problems to management
- resolve complaints and work under pressure
- allow only valid ticket credentials into specific areas
- assist coworkers by filling needed positions and breaks
- search for lost articles or lost children
- give door checks
- distribute programs or promotional items
- handle high-pressure situations calmly
- arrive on time
- perform other assigned duties
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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